butch

[butch1951]

Hi,
I purchased a used DP 311 receiver from a man in Texas. There were no charges against the receiver. It work's fine, except the time is off by one hour on the program guide. I live in Iowa, Central Time Zone, the receiver is saying it's Eastern Standard Time. Example, 8:00 P.M. now, receiver showing 9:00 P.M.
Anyone know how to fix this problem? I contacted Dishnetwork, they thought they had fixed the problem, but the time is still off!!

Pleae help!!

 

[volkodav]

did they try to send a hit to your receiver?

 

[korsjs]

welcome to the site butch.

if the reciever is now under your account, go with the above recommendation and ask for a re-hit.

 

[retiredTech]

sometimes it takes a while for the software to "catch up",
try powering down for a while,
or power off over night and see if it is correct tommarrow.

 

[butch1951]

welcome to the site butch.

if the reciever is now under your account, go with the above recommendation and ask for a re-hit.

They sent a hit, I think that is what they called it, right after I first hooked up the receiver. It didn't change the time. Should I call them and ask them to do a 'hit' again?

 

[volkodav]

yes and stay on phone line with call center it should take couple of minutes

 

[butch1951]

Thank's for everyone's help! I'll try this tommorrow morning!

Thank's again!!

 

[KE4EST]

Hope you got it going!!

 

[KE4EST]

Opps meant to say, Hope you get it going...tis late.