Can I watch one HD while recording another HD?

[gblakely]

On my 921 I can record one HD while watching another HD (or record two HDs) as long as (1) they are two dish feeds or (2) one is a UFH feed and the other is a dish feed. But I cannot record two UHF Feeds.

The dish techs tell me that I shouldn't even be able to record two different dish feeds.

Why are they saying that? How is it supposed to work?
Thanks,
Gary

 

[bdemz]

Yes

With a 921 you can record 1 sat and 1 ota channel (SD or HD or both). You just cannot record two OTA at the same time, or watch one OTA and record an OTA at the same time. You can watch a sat and record OTA or vice versa.

 

[tnsprin]

With a 921 you can record 1 sat and 1 ota channel (SD or HD or both). You just cannot record two OTA at the same time, or watch one OTA and record an OTA at the same time. You can watch a sat and record OTA or vice versa.

You can do more than that. You can record two HD satellite at the same time. Or you can record one HD satellite and one HDTV OTA. And at the same time you can watch a previously recorded HD program.

 

[gblakely]

I am aware that it is possible but I wonder why the Dish Tech support people insist that it is not possible. Perhaps they are planning on disabling this feature? Maybe there are bugs they can't solve so they have decided to "officially" drop the feature?

 

[old corps]

I am aware that it is possible but I wonder why the Dish Tech support people insist that it is not possible. Perhaps they are planning on disabling this feature? Maybe there are bugs they can't solve so they have decided to "officially" drop the feature?

They are telling you that because they DON'T KNOW WHAT THEY'RE TALKING ABOUT. Any time you call tech support tell them you need to talk to someone on the "921 team". You could call 6 diferent times & get 6 different answers (but what a great way to spend 3 hours with a phone jammed in your ear)! Most unfortunate but true.

 

[BobMurdoch]

Asking the CSRs for technical help is like asking the Cashier at Burger King to give the ingredients in a whopper. They know how to push the buttons on their keyboard for the easy questions only or point you in the right directiontowards an advanced tech who does know how everything works (well.... most everything.... you'll do better looking here first)