cancellation timing?

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bryanw20

Thread Starter
SatelliteGuys Pro
Sep 28, 2006
272
43
After idk 10-15yrs I'm going to cancel at the end of my current contract (extension) which is in a couple weeks. I already got my sep bill & it's auto paid.

when should I time my call so there won't be a new charge for a month I don't plan on having service (oct)? or have to wait forever for a refund
 
B

bryanw20

Thread Starter
SatelliteGuys Pro
Sep 28, 2006
272
43
Thanks; yes this billing cycle and contract should be the same.
 
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satnewb

SatelliteGuys Pro
Pub Member / Supporter
Mar 9, 2011
1,399
568
New Baltimore, MI
That's definitely the best way to do it. And they'll probably offer you some sort of discount or other perks to stay.

Being out of contract gives you some leverage. I played that game for awhile before I finally cancelled.
 
Claude Greiner

Claude Greiner

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
13,225
3,776
Detroit - The Paris of the Midwest
Call and remove the auto pay immediately.

Then cancel whenever you feel like it.

Then the billing cycle no longer makes a difference since Dish will pro-rate the charges and only charge you for the days you use.

A matter of fact, since Dish bills in advance I would cancel the auto pay as soon as you can.

Better to owe a balance and have to pay them when you want to pay them, then have to wait for a refund check.
 
pattykay

pattykay

formerly crodrules
Pub Member / Supporter
Jun 14, 2014
8,247
7,148
North Central Ohio
I don't close accounts very often, but when I do, I always call right at the beginning of the billing cycle to cancel. Like the OP, I don't want to pay them anything when I no longer have service, and I don't want to wait for a refund. I have had problems with other providers in the past, screwing up the date when I tried to schedule a disconnect in advance.
 
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bryanw20

Thread Starter
SatelliteGuys Pro
Sep 28, 2006
272
43
Thanks for the info.
I finally called today. Thoroughly impressed, 0 wait time. Dude knew my 10+yr history immediately. When I said cancel to save money he immediately said how about 1/2?
Wow. It did require a new 12mo contract.

Curious now what would've happened had I said no?

But happy camper for now. Don't have to try to stream on my poor internet.
 
B

bryanw20

Thread Starter
SatelliteGuys Pro
Sep 28, 2006
272
43
Crap, I forgot to ask about getting a realignment and/or a new reflector. I'm getting some random breakups, I don't have the protection plan added.
Think it's to late to ask?
 

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