Charged to account

[rexoverbey]

When I called voom and gave my credit card # to the CSR. I was told I wouldn't be billed until 30 days after installation. I got my bill and was billed the day of the installation. How was everyone else billed?

 

[rexoverbey]

When I gave Voom my credit card # I was told that I would not be billed till 30 days after installation. I said fine and gave my number to the CSR. I then got a bill today showing I was billed on the day of installation. How was everyone billed that was here.

 

[FunkyBoss]

I was also billed shortly after install.

 

[Sean Mota]

Day after installed I was charged.

 

[rexoverbey]

Come to find out I was even double charged!

 

[omard.]

I was installed on the 10th of March. Billed on the 5th of April. Then I was billed again on the 20th of April.

 

[Sean Mota]

Same thing here double charged but it was credited back immediately.

 

[rexoverbey]

They told me 7-10 days. And it made me bounce a check today! Thanks Voom!

 

[rexoverbey]

installed on the 10th of March. Billed on the 5th of April [/qoute]

so you where billed close to a month after install. I got charged $52.01 TWICE!

 

[lsh1885]

Installed on April 9th, credit card charged on April 18th.

 

[rexoverbey]

Better call and listen to the message Ish1885. That's what I thought. I called today and listened and it said i was charged on the 7th of April. Then it said next bill date April 17th!? I called to see why I was being charged before the 30 days. NOW I have to deal with them charging twice. Unacceptable!!!!!! Especially since I've been putting up with inferior equipment and service!!!!!! I am quiting voom after I get my refund for the double charge!

 

[lsh1885]

According to the voom web site, I was charged on April 18th and I have no outstanding balance. Next due date is May 8th.