Active SatelliteGuys Member
- Sep 7, 2004
I have cancelled my account after a few years and now I am being charged return shipping fees of around 30.00 for their two leased 722's. During cancelling, I was told that I'd only have to pay for the unpaid programming which is fine. Now however, they've added return shipping to amount. When I called to get clarification, agent stated it's a legitimate charge per my residential service agreement. I read through the agreement and I didn't find that return costs are my responsibility. Is this a normal charge? Any chance I can get it removed? Thanks!