Could My Dish be Bent?

Discussion in 'DIRECTV Support Forum' started by schneid, Nov 25, 2018.

  1. schneid

    schneid Topic Starter SatelliteGuys Pro
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    I was run over my Hurricane Florence. Since, I have been experiencing drop-outs similar to rain fade but not as severe. The 101 is in the high 90's to 100 and the 99 is 95 plus. The 103 however is below 90.

    I read here once, I think, about dishes being bent. Could my dish have been twisted/warped enough to cause vision issues on the 103?

    I am using an SL3SWM. BTW, considering all else, it is one badass dish.

    Thanks
     
  2. comp9

    comp9 SatelliteGuys Pro

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    It could just need re aimed
     
  3. raoul5788

    raoul5788 Studebaker driver
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    It's most likely out of alignment, but it's possible it got bent.
     
  4. RimaNTSS

    RimaNTSS SatelliteGuys Pro

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    It could be bent and it as well could be realigned by wind. Look at it or present couple of pictures for others to see possible damage..... easy as that :shh
     
  5. slice1900

    slice1900 SatelliteGuys Pro

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    Those readings don't indicate a bent or misaligned dish. Sounds more like a bad LNB - do you seem these dropouts on all channels or only some of them? If it is just a subset of channels and especially if you can correlate it to when the sun is beating down on the dish then a bad LNB is almost certain.
     
  6. Claude Greiner

    Claude Greiner SatelliteGuys Master
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    If the Dish was bent you wouldn’t be getting signals in the 90’s. They would be in the low 80’s

    But you would be seeing that on 99/103

    It’s always possible, couldn’t hurt to dither the Dish and possibly re align it
     
  7. schneid

    schneid Topic Starter SatelliteGuys Pro
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    Not bent. The Cableless "DirecTV" Guy showed up on the dot. Loosened all the bolts and re-tightened them. Realigned the dish. All better now.

    Loved the tech he came with. Had a tablet that remotely accessed the DVR and ran tests from their server. Confirmed that I was right. The 103 was X'ed out. Still don't understand how just the 103 was down unless it was a Pass/Fail kind of test.

    Thanks for the suggestions.
     
    raoul5788 likes this.
  8. Claude Greiner

    Claude Greiner SatelliteGuys Master
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    103 was not down, an X simply means that the signal is not acceptable or below a certain threshold such as 80%

    It will still come in at 80% but the effects of rain fade will be worse
     
  9. schneid

    schneid Topic Starter SatelliteGuys Pro
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    Sorry about my choice of words. In my OP I stated the 103 relative signal was below 90 and I was getting some "drop-outs similar to rain fade but not as severe". So, maybe "down" was the wrong word for one. in my aviator days, I "downed" aircraft often. That certainly didn't mean they were not airworthy or not flyable. From my RV days usable signal comes in at much lower than 80 but cannot recall how low. Looks like to me an "unacceptable" signal to DTV is more around 90 or below.

    Anyway, DirecTV "tech" service is at 100%. The CS person I talked to first, not so much. Had to call back and use the magic "cancel service" words at the prompt. That person understood my issue or at least understood in 21 years I have had two truck rolls despite nine moves four of which were coast to coast. Until now, I had an unused service plan.
     

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