Cover Story: Inside Comcast’s Downingtown

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Oct 11, 2004
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An hour from the 58-story Comcast Center in downtown Philadelphia, there’s a warehouse, where the operator untangles software knots. It is the last place new Comcast products and services go before they go into subscribing homes. It’s the final dragnet to catch and purge software bugs. Welcome to Downingtown, Comcast's Rosetta Stone.

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