Well-Known SatelliteGuys Member
- Mar 16, 2010
In the past D/N used to require a drug test and back ground check to work in customer service and tech support. That is no longer the case anymore. In addition to that the starting pay has been decreased for new employees, at for the centers that are in the US. The people who who have access to an account may not be as trusting as they were in the past. D/N may be trying to cut cost due to the on going legal battle with Tivo.