Dear Dish: (1 Viewer)

Cactus Jack

Thread Starter
Member
Aug 30, 2020
14
18
USA
Dear Dish: Your Video On Demand service in its current iteration is practically useless to those of us with slow internet connections, which is many who subscribe to satellite TV. Please, can't you go back to the old way and download video in the background? Or better yet, create a channel dedicated to On Demand that provides a demanded video over the satellite link.

Regards.
 

bookworm370

SatelliteGuys Pro
Pub Member / Supporter
Jul 11, 2009
746
254
Columbus, Ohio
It does, from the last time I used it, download in the background. When you do an on-demand request, it should pop up a screen that says to watch now or later (download in background). That screen stays up for about 20-30 seconds or so, so if you want to download in the background, be ready to click on Watch Later.
 

sktrus

SatelliteGuys Pro
Feb 4, 2020
304
236
Georgetown, Kentucky
Is it up to the content provider? I streamed only 3 movies so far. I chose the option 'watch now'. All 3 still downloaded while I was watching the movie. I was afraid choosing 'watch later' would only download the movie without letting me watch the content at the same time. Still confused between two options.
 

satjay

SatelliteGuys Master
Pub Member / Supporter
Jun 30, 2005
12,630
788
Michigan
I thought this email should end with

“Bang-Bang” :)

But yea, folks from Dish have been known to lurk as well comment on questions and concerns
 
  • Like
Reactions: dennispap

Jim S.

When someone asks you if you're a god, you say yes
Lifetime Supporter
Jan 2, 2006
5,275
716
FN11od
It does, from the last time I used it, download in the background. When you do an on-demand request, it should pop up a screen that says to watch now or later (download in background). That screen stays up for about 20-30 seconds or so, so if you want to download in the background, be ready to click on Watch Later.

For quite some time now, Watch Later has merely placed it into the list of available items in the DVR screen, not actually downloaded it ahead of time like it used to. (Unless it's controlled on a per-item basis and I'm just not watching the right items.)
 

TV Junkie

SatelliteGuys Pro
Pub Member / Supporter
Feb 20, 2021
415
355
West Coast
I thought this email should end with

“Bang-Bang” :)

But yea, folks from Dish have been known to lurk as well comment on questions and concerns
madonnabangbangn.jpg
 
  • Like
Reactions: charlesrshell

bookworm370

SatelliteGuys Pro
Pub Member / Supporter
Jul 11, 2009
746
254
Columbus, Ohio
For quite some time now, Watch Later has merely placed it into the list of available items in the DVR screen, not actually downloaded it ahead of time like it used to. (Unless it's controlled on a per-item basis and I'm just not watching the right items.)
They download one at a time time. Not sure of the order. But you can see the download speeds if you into the on-demand screen and it will show you the speed of the current download, but not what is being downloaded. I think it only shows up as available (unless you selected Watch Now) once the particular one that is is/was downloading finishes.
 
  • Like
Reactions: jannah and TheKrell

crodrules

Your Happy Guru
Pub Member / Supporter
Jun 14, 2014
7,591
6,168
North Central Ohio
They download one at a time time. Not sure of the order. But you can see the download speeds if you into the on-demand screen and it will show you the speed of the current download, but not what is being downloaded. I think it only shows up as available (unless you selected Watch Now) once the particular one that is is/was downloading finishes.
In the On Demand folder on the DVR screen, if you highlight the one that is currently being downloaded, it will show the speed. If you highlight one of the other events that you had selected Watch Later (that have not downloaded yet) it will show their place in the queue. (2 of x, 3 of x, etc.) At least, that is the way it worked the last time I checked on a Hopper Duo, which was quite awhile back.
 

crodrules

Your Happy Guru
Pub Member / Supporter
Jun 14, 2014
7,591
6,168
North Central Ohio
I'd focus your attention on increasing your internet speed ;)
The point is that this is something that used to work, that apparently does not work anymore. People may have legitimate reasons to want to download On Demand content to their Hopper's hard drive, before taking their Hopper with them to a place that does not have internet at all, for example. This would necessitate Watch Later working properly, regardless of what your internet speed is. This can be a useful tool, and customers should still have the option of using it.
 

sktrus

SatelliteGuys Pro
Feb 4, 2020
304
236
Georgetown, Kentucky
people out in the boonies
If these folks are getting a decent cell phone signal from a cell phone tower, they can sign up for a wireless fixed internet service. My Att&T Home base system had a limit of 250 GB/$69 including tax per month. I switched to T-Mobile that has no limit and costs $50 including all taxes. No contract. Definitely something to consider. I am very pleased so far. Average download speed is roughly 35-45 mbps, enough for streaming. Upload speed is for some strange reason is low though. 1-3 mbps. It may not be enough for Zoom video conference.
 
  • Like
Reactions: TheKrell

EatMyVolts

Pub Member / Supporter
Pub Member / Supporter
Lifetime Supporter
Aug 19, 2007
3,031
430
pdx
If these folks are getting a decent cell phone signal from a cell phone tower, they can sign up for a wireless fixed internet service. My Att&T Home base system had a limit of 250 GB/$69 including tax per month. I switched to T-Mobile that has no limit and costs $50 including all taxes. No contract. Definitely something to consider. I am very pleased so far. Average download speed is roughly 35-45 mbps, enough for streaming. Upload speed is for some strange reason is low though. 1-3 mbps. It may not be enough for Zoom video conference.
Good for some but the example I'm thinking of is in the wilds of Eastern Oregon. AT&T is spotty and my T-Mobil phone is useless when we drive out there to visit. (But believe it or not in the middle of town there's a ChargePoint station for my car)
 

sktrus

SatelliteGuys Pro
Feb 4, 2020
304
236
Georgetown, Kentucky
They are eligible for Starlink, I believe. That initial 560 bucks for equipment and shipping has to go down though. Also $100 per month is steep. With more subscribers it will hopefully go down. What bothers me is that millions of city dwellers are interested, too! Would that slow everybody's connection? Who knows!
 
  • Like
Reactions: jannah

Users who are viewing this thread

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top