DIRECTV NOW Launching in November!

Discussion in 'DIRECTV Support Forum' started by Scott Greczkowski, Oct 24, 2016.

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  1. Scott Greczkowski

    Scott Greczkowski Topic Starter Scanning the Skies! Staff Member HERE TO HELP YOU!

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    SatelliteGuys has learned that the new IPTV service DIRECTV Now will officially launch on November 4th.

    An email has just gone out to some supervisors and techs explaining the new service.

    SatelliteGuys has obtained a copy of this email and has included it below in its entirety.

    ---

    As you may have heard, AT&T is launching a new over-the-top (OTT) service called DIRECTV NOW on November 4, 2016. OTT services provide potential customers with a streaming-only option when they are unable to have traditional DIRECTV or U-Verse TV service installed.

    Though DIRECTV NOW does not require professional installation, technicians may want to be aware of the service and what it entails. For instances where a DIRECTV or U-Verse installation cannot be completed due to line-of-sight, landlord permission or other issues, technicians can provide information on the DIRECTV NOW service and let customers know they can visit directvnow.com to learn more.

    Please note that DIRECTV NOW is a completely separate offering from traditional DIRECTV and U-Verse and should only be mentioned to customers when those services cannot be installed. If the customer is able to receive broadcast TV service, technicians should not proactively mention DIRECTV NOW as it is redundant with the DIRECTV and U-Verse Apps, which still offer streaming capabilities to subscribers of the DIRECTV and U-Verse TV services respectively.

    Key points to keep in mind for DIRECTV NOW:

    • The DIRECTV App is still available to DIRECTV satellite TV customers. DIRECTV NOW is a completely separate service.
    • No set-top box is required to utilize DIRECTV NOW. Instead, customers can stream content via iOS and Android mobile devices, Web browsers, as well as streaming media players that connect to the TV like Apple TV, Amazon Fire TV and Stick, and Chromecast. More streaming options are expected to be available in the future.
    • DIRECTV NOW offers programming packages that are similar to those of traditional DIRECTV service. No annual contract is required. Add-on packages like HBO are also available. More information is available at directvnow.com.
    • Customers need high-speed broadband service to stream content at a high quality. It is recommended that DIRECTV NOW be used with 12 Mbps broadband at a minimum.
    • Customers can take advantage of a free 7 day trial by visiting directvnow.com if they are unsure whether they have broadband service capable of streaming content, or just want to get a feel for the service.
     
  2. msmith198025

    msmith198025 Member of the Year Staff Member HERE TO HELP YOU!

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    Ouch.... I think Sling recommends 5mbps for a single stream (more is better obviously).

    Vue is 10mbps with 5mbps for each additional stream.
     
  3. Scott Greczkowski

    Scott Greczkowski Topic Starter Scanning the Skies! Staff Member HERE TO HELP YOU!

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    I guess they want to give the best picture possible. I don't think any of the modern streaming boxes or phones support HEVC, if they did they could get the same PQ in about 4 Mbps.
     
  4. satjay

    satjay SatelliteGuys Master Pub Member / Supporter

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    So this is a service for those who cant get regular satellite service only?
     
  5. Scott Greczkowski

    Scott Greczkowski Topic Starter Scanning the Skies! Staff Member HERE TO HELP YOU!

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    Nope for anyone who wants to pay for it. :)
     
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  6. Drucifer

    Drucifer SatelliteGuys Pro

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    It's probably needed by many, but we're a third world nation when it comes to Internet connection speed even in communities near large cities. So it will be a fix for many, but nowhere near all.
     
  7. mikew

    mikew Supporting Founder Supporting Founder

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    If only AT&T could convince some ISPs to invest in their infrastructure so that 12 MBPS would be achievable and affordable. And those caps that ISPs are putting out there will also be a hindrance. Oh wait..AT&T is the ISP I'm referring to.
     
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  8. gadgtfreek

    gadgtfreek SatelliteGuys Master

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    Is this live only? I mean how does it replace service where you can record stuff off SYFY, CBS, TNT, etc...?
     
  9. Juan

    Juan Supporting Founder Supporting Founder

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    Will it work on roku?

    Sent from my SM-G920V using the SatelliteGuys app!
     
  10. Scott Greczkowski

    Scott Greczkowski Topic Starter Scanning the Skies! Staff Member HERE TO HELP YOU!

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    Apparently not on lunch but soon after


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  11. jegrant

    jegrant SatelliteGuys Pro

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    I'd love to see more details about price points, packages, what channels are in each package, etc.
     
  12. msmith198025

    msmith198025 Member of the Year Staff Member HERE TO HELP YOU!

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    Looks like Apple TV and fire tv at first. I'd imagine others later.

    Sent from my SAMSUNG-SM-G935A using Tapatalk
     
  13. CSM

    CSM SatelliteGuys Pro

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    I wonder if they will use this for rain/snow fade backup? They will need to do something when DTV goes all HD in 2019, since HD stays out longer in bad weather.
     
  14. keenan

    keenan SatelliteGuys Pro

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    This service will be a big test to see just how far a company can go with zero rating their content, no doubt that is one of the driving forces behind this rollout; to see exactly what the FCC will do in response.
     
  15. RobertSM

    RobertSM SatelliteGuys Family

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    Does this mean that DIRECTV will release an app for the appletv? I can't imagine they're implying that you just airplay to the appletv


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  16. tigerfan33

    tigerfan33 Pub Member / Supporter Pub Member / Supporter Lifetime Supporter

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    Funny.
    My Directv contract is over Nov 4th.
    No mention of dvr services?


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  17. meStevo

    meStevo SatelliteGuys Master Lifetime Supporter

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    After a miserable experience with Sling this weekend we won't be keeping that. Let's go DirecTV, make this worth it.
     
  18. rad

    rad Supporting Founder Supporting Founder Lifetime Supporter

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    It's because of Ka band usage that rain fade is worst, if they move the most popular HD channels to the Ku satellites at 101 that problem is greatly reduced.
     
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  19. King Reeses

    King Reeses New Member

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    How am I supposed to know more if I go to directvnow.com, but I am required to put in a username and password before they let me enter the website?
     
  20. msmith198025

    msmith198025 Member of the Year Staff Member HERE TO HELP YOU!

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    Can't until Nov 4 I imagine

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