DirecTV Receiver HR22 Testing Problem

[Troch77]

I would like to thank all of you for your help. My issues are of a non concern at this point. I don't believe there ever was a concern. I had no problem with my reception in any room. I'm a 30 year IT Tech for a major oil company. The system tests were never run by me before. This started about four months ago when DirecTV jacked up my bill. I called and got it lowered and they offered a Genie upgrade for free and I said sure. A week later a contractor tech shows up to do the job. He brought the equipment in put on his white suit to go under the house and upgrade the switch. He asked where the switch was and I said in the middle of the house. He refused to go under and said this wasn't a upgrade this was an install and packed up and left. My whole day was shot at this point waiting on DirecTV. I called customer service and filed a complaint and they said sorry but they can't control their contractors. Years ago DirecTV put the switch there to keep the cable runs at a minimum to each room. I called them last week to ask if the free upgrade was still on the table and they said there was a $26.00 install fee. I decided to move the switch myself next to the entry point so the next tech wouldn't cry because he had to do some work. After the move I ran the system checks and this is when this post started. Still no problem with any reception on any TV. But being a tech myself I wanted every thing reading perfect. As I found out having three DVR's is better for me than a Genie. A Genie records 5 shows if you watch live TV on three TV's it only will record two shows. One less than I have already. My problem started on 103* 13 volt odd red X on sat setup. Trying to tweak 103* when it peaked I started to lose 99* signals. Tried to tweak 99* and started to lose 119*. So I chose to balance the three. I posted my finished reading on my last reply. You asked for 101* and 99* readings so here they are.

System Test says needs to align dish.
Satellite Setup Passes Test.

Front Room HR22
101*
Tuner 1
1-8 96 95 95 27 95 99 92 98
9-16 92 94 91 0 92 99 91 98
17-24 85 100 91 0 96 100 94 100
25-32 95 0 93 100 95 100 95 100

Tuner 2
1-8 97 95 95 0 95 98 95 98
9-16 95 94 96 0 95 99 95 98
17-24 89 100 92 0 95 100 95 100
25-32 95 0 94 100 95 100 95 100

Front Room HR22
99* (CA)
Tuner 1

1-8 n/a n/a n/a n/a n/a n/a n/a n/a
9-16 n/a n/a 94 n/a 88 90 94 0
17-24 88 87 87 89 0 n/a 94 n/a
25-32 n/a n/a n/a n/a n/a n/a n/a n/a

Front Room HR22
99* (CA)
Tuner 2
1-8 n/a n/a n/a n/a n/a n/a n/a n/a
9-16 n/a n/a 94 n/a 89 88 82 0
17-24 88 86 88 88 0 n/a 93 n/a
25-32 n/a n/a n/a n/a n/a n/a n/a n/a

Front Room HR22
99* (CB)
Tuner 1
1-8 84 86 84 85 82 85 84 83
9-16 81 86 85 83 88 89 n/a n/a
17-24 n/a n/a n/a n/a n/a n/a n/a n/a
25-32 n/a n/a n/a n/a n/a n/a n/a n/a

Front Room HR22
99* (CB)
Tuner 2

1-8 85 86 85 85 82 84 84 83
9-16 81 85 85 83 88 89 n/a n/a
17-24 n/a n/a n/a n/a n/a n/a n/a n/a
25-32 n/a n/a n/a n/a n/a n/a n/a n/a

Front Room HR22
99* (s)
Tuner 1

1-8 n/a n/a n/a n/a n/a n/a n/a n/a
9-16 n/a n/a n/a n/a n/a n/a n/a n/a
17-24 n/a n/a 97 n/a 100 n/a n/a n/a
25-32 n/a n/a n/a n/a n/a n/a n/a n/a

Front Room HR22
99* (s)
Tuner 2

1-8 n/a n/a n/a n/a n/a n/a n/a n/a
9-16 n/a n/a n/a n/a n/a n/a n/a n/a
17-24 n/a n/a 98 n/a 100 n/a n/a n/a
25-32 n/a n/a n/a n/a n/a n/a n/a n/a

I have to ask, By any chance does your Slimline Dish have a raised edge on it?
Like this...

 

[texasbrit]

Yes, your 99ca/cb show the same very slightly low signals. 101 looks OK, but the 101 beam is very wide so 101 can be OK with the 99/103 signals slightly low.

Did you actually "dither" on 101? If you don't have a meter, you should dither on the 101 beam to get the center.

 

[Troch77]

Yes, your 99ca/cb show the same very slightly low signals. 101 looks OK, but the 101 beam is very wide so 101 can be OK with the 99/103 signals slightly low.

I've had the same exact issue.
I can tell you must be a tech lol.
Because that's what they said about mine, Until the next guy came and swapped out the LNB, and bang, 5-15 points across the board.
With that simple LNB change my 79 went to 92.

 

[texasbrit]

Not saying it might not be the LNB, but it's less likely. And when a tech installs a new LNB he usually uses the meter to check dish alignment anyway.

 

[twizt3dsist3r]

I would do both, new lnb as well as re dither

Sent from my SM-G900V using Tapatalk

 

[Troch77]

I would do both, new lnb as well as re dither

Sent from my SM-G900V using Tapatalk

Absolutely

 

[Harley5111]

I checked all the readings this morning and all readings are 80 and above. Thank you all. This post is now solved.

 

[texasbrit]

You are still going to get dish alignment warnings unless the signals are very high 80s or above on the HD sats.

 

[vazhog]

The leaves must have completed fallen -LOL!

 

[peds48]

I would do both, new lnb as well as re dither

Sent from my SM-G900V using Tapatalk

no cuz, you have backwards. You dither first, then replaced LNB if needed. I guess you forgot already...

 

[texasbrit]

Yes, start by dithering the existing dish to make sure you can't get it aligned better. If that does not work, then new LNB.