I came home from work to find a 'hard drive failure' error on my 722K. Since then, it has been in a constant reboot loop. Won't even let me watch live TV! So, it's pretty much a nice boat anchor right now. I chatted with a Dish representative who initially wanted to charge me $15 shipping for replacement of this leased receiver. While he agreed to waive that, I'm still out all my recordings (since it's too dead to transfer to an EHD), and without any service at all for a few days until the replacement gets here. While I'm glad the shipping was eventually waived, it seems ridiculous they should even try to charge for this at all, especially since I'm now paying for service I can't use thanks to my mega-dead 722K and have to figure out how to re-record or re-buy all the stuff I'd been saving on my DVR.