but only if "they" decide you are worthy. I've been trying for the better part of a week to get someone at Dish to agree to send a technician out to install an OTA antenna at my house.
First I called Dish. The person I spoke to told me Dish wasn't "currently offering antenna installation promotions in my area." I explained I was willing to pay for the installation, but they said, it just wasn't being offered at all. This seems odd to me for two reasons: 1. I've seen several Dish techs installing antennas in my area over the past few months, and 2. The Dish tech who came out to my house earlier this year to repeak my dish offered to sell me an antenna (including installation). He claimed to have them on the truck, ready to install. In hindsight, I should have just taken him up on it, but I was in a hurry to get back to work.
Next, I tried chatting with Dish, and I got the same response.
I asked around on Nextdoor, and several people said that "Sling" installed their antennas for them, but it was a Dish tech that did the actual installation. So, I called Sling as I am also a Sling subscriber. They said, "yes, absolutely we can install an antenna for you." I thought, "great, problem solved." They transferred me to the installation department, who proceeded to tell me that, since I was a Dish customer (they could tell by my address), I had to order antenna installation through Dish Customer Service. They transferred me to Dish Support, who then proceeded to tell me they couldn't install an antenna for me.
When asked why I would be able to get an antenna installed as a Sling-only customer, but not as a Dish-only or Dish & Sling customer, they CSR told me "the system just won't let me place the order for you." In the good old days, I would assume an error on the part of whoever programmed the system. These days, I assume Dish has an AI deciding who gets what. All I want to do is have a backup source of signal whenever Nexstar or whoever tries to exact their pound of flesh from Dish subscribers the next time around.
If I were more skilled and braver, I would install the antenna myself on my roof, but I want neither a leaky roof nor a broken neck, so I am willing to pay a professional to do the work. I just can't find someone to come out and do it who doesn't want to install a UHF-only antenna in my market with 2 VHF High stations. This is extremely frustrating.
I'm addressing only the first part of your comment which says "only if they decide you are worthy".
I don't know if this is relevant to your situation, but recently I called DISH to get a problem reconciled. I was told that my account was marked with something that essentially said - "do not give this customer any benefits".
I'm figuring that because in the past I dealt with DISH over the phone and was able to receive some very generous credits, etc. Based on that past performance (thank you DISH, they were very generous), DISH is not going to give any other kinds of benefits.
As an example (and please bear with the extended explanation), a few months ago, I had two complimentary movie certificates. Here in Hawaii, we do not receive all of the channels for PPV movies like you guys do on the mainland. The movie I wanted was on an HD channel that DISH does not have available at my location. However, the movie WAS available on an SD channel.
This is where things got weird. I went to the DISH website and ordered the movie I wanted which, according to the link on the site, would give me access to both the HD and SD feeds and used one of my certificates.
To clarify, the only HD PPV channels that appear in our guide are 503, 504, 507, 516 thru 520. So the HD feed of the desired movie was missing.
I went to the SD channel for the movie and received the message that I was not authorized and would have to purchase.
OK - so I called DISH to have them give me access to the SD feed. After an extended conversation, I was given access to the SD feed but they used the second PPV certificate which meant I had to use 2 certificates to get the 1 movie feed. When I asked to have one of the certificates "re-credited" to me, I was told that is not possible because of the flag on my account which essentially said "I am not worthy".
So as I started, I don't know your past history with DISH. I switched from C band back in Oregon when DISH first became available in the mid 90's. Then signed up when we bought this house in Hawaii about 19 years ago. So it's been many years that I've been a customer and also had the longevity to work out some nice credits.It would be interesting to see if you were determined to be not worthy in the same manner I describe.