- Sep 23, 2018
Hello everybody! Just purchased a 2017 Grand Design RV Unit. It is equipped with the Dish Winegard Traveler setup. Unfortunately it is not working 100% correctly and was hoping some of you could assist me in figuring out the issue and repair. Upon powering it up everything works as it should on the winegard box and satellite. The winegard box lists *110, *119, *129 when it is completed doing its search etc. However where the issue begins is when I turn the receivers on to watch tv I get a partial signal lost error code on all the boxes. I do the point dish test and it has extremely low signal of 20-25 on satellite 129 and the other 2 show strength of 0 and 5. I talked to dish tech service and they believe the dish is picking the satellites up individually when searching however not all 3 at once as it should and thinking something on the dish is misaligned or not positioned correctly. Any help would be greatly appreciated! Also there are no obstructions blocking it. I am in West Tx currently and the sky is open as could be. The previous owner of the RV did however tell me he had some parts on the dish replaced prior and it hasn't worked correctly since. Thanks in advance!