Dish411 Guide Problem

njjeepguy

SatelliteGuys Family
Original poster
Supporting Founder
May 19, 2004
85
0
New Jersey
My 411 will not seem to hold channels 2, 4, and 7 for more than a day. They drop out of the guide. The guide will start at channel 9. I have to reboot the box for the channels to re-appear.

Anyone else run into this? Any suggestions?

Thanks!
 
Are the channels you are losing OTA digital locals and if so do you get good reception i.e., signal strength?? In addition, are you using favorites lists???
 
They are satellite locals.

I could be watching 2 - 4 - 7 and all of a sudden I get a you do not subscribe to these channels. Then they drop off the all subscribed guide. If I change the guide to all channels 2 4 7 show as red until I reboot the box.
 
I just got off the phone with a CSR. She mentioned it may be something engineering (software) has to resolve.

Wonderful!
 

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