DISHOnline testing legit?

oldave

SatelliteGuys Family
Feb 5, 2004
73
1
Warner Robins, GA
I never requested to join the beta.

Just for grins, I went there and tried to log in....

And it worked.

So much for the "private" beta.
 

sca

SatelliteGuys Pro
Feb 27, 2009
2,430
19
cookieland!
i received an email over a month ago inviting me to the beta test. it did not ask for account info, and i joined the beta program no problem.
 

Lphybred

Well-Known SatelliteGuys Member
Mar 10, 2010
33
0
626
harshness said:
Somewhere back in the posts, someone mentioned seeing a Tweet. The thread search may be your friend.

If you're getting your official news through Twitter i feel sorry for you. The dish Twitter account is run by employees that don't respond to direct questions asked by someone they know is a customer i.e. Myself being one
 

harshness

Thread Starter
SatelliteGuys Master
May 5, 2007
16,517
2,658
Salem, OR
If you're getting your official news through Twitter i feel sorry for you. The dish Twitter account is run by employees that don't respond to direct questions asked by someone they know is a customer i.e. Myself being one
Regardless of the bile you taste over Twitter and its attendant twits, the question was whether or not there was any secondary support for the beta test e-mail from DISH and the Tweet would seem to qualify as an corroborating source.
 

Character Zero

SatelliteGuys Pro
Oct 14, 2008
318
10
If you're getting your official news through Twitter i feel sorry for you. The dish Twitter account is run by employees that don't respond to direct questions asked by someone they know is a customer i.e. Myself being one

I follow the twitter. Its all just retweets of people praising their customer service who don't know nay better.
 

Hawk88

Pub Member / Supporter
Jul 19, 2007
282
9
USA
So if you replied to the second email with your account number, your okay?
 

dijohn76

Pub Member / Supporter
Mar 14, 2008
476
1
Montana, SW of Great Falls
I also did not receive the first "Gmail" letter, but received the apology letter. I have not replied to it because it requested my account number and I found that suspicious. I think I will wait to see what happens to people who gave their account number!
 

Scott Greczkowski

Welcome HOME to SatelliteGuys!
Staff member
HERE TO HELP YOU!
Sep 7, 2003
98,692
15,855
Newington, CT
Yeah the twitter feed is a lot of fluff, with a lots of "Rah Rah's" patting DISH on the back, but what do you expect its run by the PR department.

With that said however sometimes some good info comes from those Tweets, so you need to take the good with the bad.

We normally try to post the good ones to the SatelliteGuys Twitter Feed. :)
 

sca

SatelliteGuys Pro
Feb 27, 2009
2,430
19
cookieland!
I also did not receive the first "Gmail" letter, but received the apology letter. I have not replied to it because it requested my account number and I found that suspicious. I think I will wait to see what happens to people who gave their account number!


you'll probably just get a call from direct or att uverse trying to sell you service.
 

sca

SatelliteGuys Pro
Feb 27, 2009
2,430
19
cookieland!
you'll probably just get a call from direct or att uverse trying to sell you service.


i am pretty sure att collected account numbers from dish when they were partners and is now using that to their advantage. illegal probably, but ive heard some weird stuff from customers about phone calls they get from 'dish' that turn out to be sales agents for att or direct.
 

DawgDeputy

SatelliteGuys Family
Feb 1, 2009
35
9
Grayson, Ga
Finally got a response back from DIshOnline support yesterday regarding this issue:

Please be assured that the emails you received on June 7, 2010 from a DISH employee on a Gmail account were in fact from DISH Network® in response to your interest to be part of the DISHOnline beta program. We inadvertently sent our response to your inquiry simultaneously with our response to others who had made similar inquiries and mistakenly used a Gmail account rather than our standard DISH e-mail account. Again, we apologize for any confusion.
If you need to speak with someone directly, please do not hesitate to contact Bruce Eisen at dishonlinesupport@dishnetwork.com
Thanks,
The DISHOnline Team
 

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