Dish's non-customer help- too many Hoppers

S

slobob

Thread Starter
New Member
Nov 7, 2004
2
0
So I have a customer with three hoppers (1 owned- 2 leased) and 4 joeys. After a remodel on the house, we no longer need the joeys, but want to swap to wireless joeys in two areas (contractors forgot to run cable).
Dish says they can't "upgrade" to the wireless joeys as there are too many Hoppers. Options??
 
Y

Yespage

SatelliteGuys Master
Pub Member / Supporter
Feb 27, 2010
13,815
13,155
Ohio
So I have a customer with three hoppers (1 owned- 2 leased) and 4 joeys. After a remodel on the house, we no longer need the joeys, but want to swap to wireless joeys in two areas (contractors forgot to run cable).
Dish says they can't "upgrade" to the wireless joeys as there are too many Hoppers. Options??
:jaw drop:
 
navychop

navychop

Member of the Month - July 2014!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
54,285
19,560
Northern VA
Contact DIRT.

And I'd forget to make full payment to the contractors.
 
Claude Greiner

Claude Greiner

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
13,225
3,774
Detroit - The Paris of the Midwest
So have the customer buy the wireless Joeys and or whatever equipment they need. Problem solved.

It's not dish networks problem to swap wired equipment to wireless equipment due to the fact the contractor forgot to run wires when it was easy to do so.

As far as the customer actually spending any money, they are obviously not going to pay the contractors for wires they ever ran. I think the contractor should be footing the bill here and the customer should only pay what the contractor was supposed to be paid.
 
patmurphey

patmurphey

SatelliteGuys Pro
Dec 29, 2006
1,297
439
New Jersey
Questions: (I don't have wireless Joeys.) Don't you need a wireless adapter for wireless Joeys? How many can co-exist in a multi-Hopper setup?
 
DWS44

DWS44

SatelliteGuys Master
Supporting Founder
Apr 14, 2004
7,408
4,613
Rock Hill, SC
Questions: (I don't have wireless Joeys.) Don't you need a wireless adapter for wireless Joeys?

No, you don't need a wireless adapter. What you have to have is one Wireless Joey Access Point, which connects to the Hopper via ethernet. The Wireless Joeys then connect to the Wireless Joey Access Point. Each Access Point can connect up to three (I think) Wireless Joeys. Of course, this is also limited by the number of Wired Joeys already connected to the system. IIRC, the H1/H2 is limited to three Joeys (of any type) total, and I think the H3 is limited to six Joeys (of any type) total. Now...how all that plays into a multiple Hopper install, I'm not sure.
 
  • Like
Reactions: charlesrshell
patmurphey

patmurphey

SatelliteGuys Pro
Dec 29, 2006
1,297
439
New Jersey
Access point, adapter, I didn't remember the name. No problem with multiple access points, then?
 

Similar threads

P
Replies
9
Views
2K
C
D
Replies
3
Views
1K
Claude Greiner
Claude Greiner
Tvland1
Replies
7
Views
714
Tvland1
Tvland1
Walker1
Replies
5
Views
1K
Walker1
Walker1
T
Replies
9
Views
2K
tempVAdish
T

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top