Well I hate to say it folks, but these installers won't be able to change to a SWM any longer. Direct is forcing installers to use the AU9 LNB even if you order more than 5 tuners they may still not have the SWM on the work order. If it is not on the order Direct now refuses to put one on.
Alas you may get an installer that just uses a SWM on his own without changing the work order. That wont last long either, because if Direct finds out a SWM was used they are back charging the installer $139.
I had 3 HD installs today. One of them was for a HD-DVR, DVR, and a standard receiver. A total of 5 tuners but it did not have a SWM on it. Direct refused to put a SWM on it. The customer allowed the the DVR's with one line only, but he really considered not going through with it. I had another HD install that was a HD-DVR and HD. Fully finished brick house, with No way to get a second line to the HD-DVR and Direct would not modify. Customer canceled.
If you make it perfectly clear to Directv when ordering that you want a DVR but can't get a 2nd line to it and do not want only one line ran to it so you have full functionality, you should be ok. Make sure you have the sales rep make notes on you acct that you NEED a swm dish. Also, make sure you call Directv a day or two before your install and get the name and number of the company that will be doing the install. Then call them and tell them the same thing, you NEED a swm dish or you're not getting Directv. If you do all that and have a sales rep whos worth a damn, you should be ok.
It does not matter if you have a good sales rep or not. The system picks if you get SWM. Doing all that will guarantee nothing.