- Dec 12, 2012
I got a new Channel Master rotator from a dealer about a year ago. A few months in, it would only rotate about 75% of the way. I called the dealer, and while no longer how long it takes for them to come back, since the claim was made within a year it could warranty out. He just said that due to COVID they weren’t making them (somewhere overseas) at the moment. About a month ago, I called them to get more info from them, and they said that they were now finally being made, but they have no ETA, and I called a few times with a few different people to double-check. I’m guaranteed a new one free because of warranty and while I’d still have to pay for the service call, I will still get one. Anybody have any input on when they will be available? I hope to replace it this spring and hope to not have to wait any longer. Luckily I have it facing my direct locals.