Well I had already spent the 20 bucks so no big deal I said I would any way. To me it was no stress off my back might be for you but I accepted back when the access card department.
If it really wasnt a big deal, then why the thread? Dont get me wrong, it is your choice to post, and my choice to read or not, just seems like you put alot of thought and time (here and with D*) into something that wasnt a big deal.
Anyway, glad you got your card, hope everything else works out for you:up
I would not expect a $10/hr CSR to even know how to marry an old card to a new receiver.
If it was just me, I would buy a new card for $20 and be done with it!
All of this writing and talking on the phone with them for hours to try to get them to do it is not worth saving $20 over. Is it more about the principal than the money?
Dish Network wanted $50 since the receiver was not activated on the account so I had to get the warranty to get them to get me a free card replacement due to the old card being blue and another one being an older Dish500 card. The card cost more than what a receiver does.
I personally think that it is not our fault that they have a hard keeping the signal theft down so why should we have to pay for the new cards when we already have to pay for the service? Hard to compete against cable when your asked to buy a new card when you do not have to deal with that on cable.
Directv sent me a card for free. You just got to talk to the right people.
Its about as bad as when you call dish and ask why the receiver says searching for satellite and they ask " is the tv on?" DUH!
I wasn't aware that a Series 2 DirecTiVO existed.Now I want to use the D2 in clean S2 Dtivo unit.
I wasn't aware that a Series 2 DirecTiVO existed.
Regardless of what is or isn't possible, DIRECTV policy is what it is and you need to get used to it. No amount of background knowledge, carefully documented research or browbeating CSRs is likely to change it.
You mean 2006? r15's have only been around for 3-5 yearsI had an old RCA receiver die. My daughter gave me some old (owned) receivers from when she had an account, but the CSR said I would need to buy a card for $20. She then added that at the time they had a special going where they were giving a $100 rebate on a R15 (this was early 1986) which I could get at Best Buy for $99 so it would be essentially free (except for tax). It was a win-win answer for me.
Quite simple there are two types of people in the world
1. People who bitch about a situation and do nothing about it.
2. People who bitch about a situation and try to do something about it. Change will not happen sitting on my front yard drinking ice tea going I really hate that damn access card fee. A letter already went out to both my state senators and my congressman. I sent the same letter to FCC Chairman Kevin Martin, and the two sitting democrat members and possible future fcc chairman canidates Michael Copps and Jonathan Adelstein. A letter is going to Chase Cary and John "darth vader" Malone offices with copies of the above letters . Now will this go absolutely nowhere I am 99% sure that it not going to go anywhere. But I know that I can say to my self I tried.
3.People who whine incessantly about a very trivial matter that they solved by following the company's policy and paid a measly $20.00
I spent a little over 3 hours dealing with this issue.
I assume this 3 hours does not include time spent here posting about your $20.00
spent little over 10 bucks in mailing the letters. Which was really 2 hours and 50 minutes too long and 10 dollars I could of went and bought a starbucks with
No time to go to starbucks, must repost in $20.00 thread
I could have easily made your 20.00 in the time it took me to read this thread.