- Dec 7, 2016
So I had two technicians come out to install my service yesterday and today. I'm in an apartment so the dish would be installed on the balcony, and both said "oh you're not going to get signal, your balcony wall is blocking the satellite path" My understanding (and every dish pointing website available, including DirecTV's dish pointer) is that the satellites are around 211ºSW with a 39º elevation. Techs were checking around 250ºW for the satellites. Asked the tech today why/where he's looking for the sats, he said "oh I'm right" went and grabbed a compass from the truck and still pointed at 250ºW and said "yup you can't get service" I attached a screenshot of one of the many sat finder apps I used to try and show the tech he was wrong, and you can clearly see all three sats with a relatively clear path. Any ideas what's going on?