My Voom installation was scheduled for this morning, following the threads posted on this forum I put in a call to my installer Carolina Satellite Services on Tuesday to see if my equipment arrived and if everything was on go for today. I received a message on an answering machine that says no one was in please leave a message, which I did. No return call. I called on Tuesday afternoon, answering machine. I put in at least 3 calls a day this week and guess what I got, an answering machine every time. I stayed off of work today to be around for the installation, nobody showed up, no phone call, no nothing. I am not so sure this is worth the headache.