All of a sudden today, my 722K displayed a Program Guide Banner and it wouldn't shut off even when I set Preferences-ProgramGuide-Banner Off. Instead of the guide screen being 100% channel rows, I now have 60% channel rows (7 rows) plus a banner consisting of highlighted program info (top left) and video (top right).
I went through Tech Support and they were unable to fix it (after several reboots/check switch/etc). Finally I asked for a supervisor and he told me that a Banner-free guide option NO LONGER EXISTS with the latest software. ARGHHHHHHHHHHHHH
(and it might help if you told Level 1 support)
I went through Tech Support and they were unable to fix it (after several reboots/check switch/etc). Finally I asked for a supervisor and he told me that a Banner-free guide option NO LONGER EXISTS with the latest software. ARGHHHHHHHHHHHHH
(and it might help if you told Level 1 support)