HBO Questions

omeletpants

SatelliteGuys Family
Mar 12, 2006
86
45
Ok, finally got my HBO Now buffering problem fixed. Sad that the HBO support team couldnt provide the correct sequence for fixing the problem but was able to get it from some internet discussion
 
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omeletpants

SatelliteGuys Family
Mar 12, 2006
86
45
This is the solution for the HBO Now buffering problem:

1.) Sign out of and force close the HBONOW app.
2.) Delete the app from your device.
3.) Turn off your Modem, Router and TV.
4.) Wait at least 30 seconds.
5.) Restart your Modem, Router and TV.
6.) Reinstall the app.

The HBO Now support team only gave me a couple of these steps which didnt work. Not the entire sequence in this order
 

ncted

SatelliteGuys Pro
Pub Member / Supporter
Jul 4, 2004
4,397
2,957
Durham, NC
This is the solution for the HBO Now buffering problem:

1.) Sign out of and force close the HBONOW app.
2.) Delete the app from your device.
3.) Turn off your Modem, Router and TV.
4.) Wait at least 30 seconds.
5.) Restart your Modem, Router and TV.
6.) Reinstall the app.

The HBO Now support team only gave me a couple of these steps which didnt work. Not the entire sequence in this order
So, do you have the HBO app on a SmartTV? I am curious what platform necessitates this level of hoop-jumping to get it to work.
 

omeletpants

SatelliteGuys Family
Mar 12, 2006
86
45
So, do you have the HBO app on a SmartTV? I am curious what platform necessitates this level of hoop-jumping to get it to work.
It's a brand new Sony 65Z9F 4k TV with the HBO app. I also have Netflix on this tv with no issues. My internet connection speed is 174mb
 

ncted

SatelliteGuys Pro
Pub Member / Supporter
Jul 4, 2004
4,397
2,957
Durham, NC
It's a brand new Sony 65Z9F 4k TV with the HBO app. I also have Netflix on this tv with no issues. My internet connection speed is 174mb
So, that is an Android TV. That is pretty weird behavior, especially on such a nice TV.
 

TalonDancer

SatelliteGuys Pro
Jun 13, 2006
922
151
I view Smart TV apps as a last resort (or backup) for streaming regardless of brand/model.

The fundamental problem with Smart TVs is the shear number of different brands and models. This makes developing/maintaining a Smart TV app for all of them more difficult. As compared to developing/maintaining the same app for a handful of very popular streaming boxes like the Roku, Apple TV, Fire stuff, etc..
 
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Cheddar_Head

SatelliteGuys Pro
Feb 13, 2008
547
686
Colorado Springs
That is the only negative I've read about the Sonys.
I really like Android TV on my Sony. I've encountered two real issues, 1) the wifi antenna seems to be not as good as my Roku, 2) you need to tweak Android TV by turning off some of the unnecessary processes that rob cycles.

That said because it is Android all the major and most smaller services provide a native app.
 

ncted

SatelliteGuys Pro
Pub Member / Supporter
Jul 4, 2004
4,397
2,957
Durham, NC
I have always been on the edge of being a videophile and this TV blows me away on so many levels
Yeah, I am jealous. My 2015 model Sony XBR70X850B is starting to look a bit long in the tooth, but I cannot justify replacing it yet.
 

stardust3

SatelliteGuys Master
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Lifetime Supporter
Mar 7, 2006
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OK, thanks ggw2000. I just found this in Amazon site. Helps clear up things too for me.

What are Prime Video Channel Subscriptions?

Amazon Prime and Prime Video members can purchase third-party channel subscriptions (like Showtime, Starz) and other streaming entertainment channels directly through Prime Video.

Channel subscriptions from Prime Video are paid monthly subscriptions to third-party premium networks and other streaming entertainment channels. Eligible Prime members have the option to purchase these subscriptions directly through Prime Video.

All of the movies and TV programming included with the subscription are then available to watch on demand, on all compatible Prime Video devices.

Tip: Prime Video is available on hundreds of devices—including TVs, Blu-ray players, Amazon Fire TV, Fire TV Stick, Fire tablets, computers, and Android and iOS mobile devices. To learn more about ways to watch, go to Get Prime Video.

Requirements

To start Channel subscriptions through Prime Video, you need an eligible Prime membership. You're eligible if you have any one of the following membership types:

· Amazon Prime membership
· 30-day Amazon Prime free trial
· Annual Prime Student membership
· Prime Student free trial
· Amazon Prime Free Preview
· Amazon Prime Fresh
· 30-day Amazon Prime Fresh free trial
· Amazon Household shared Prime benefits

Access to Channel subscriptions is not included if you were previously invited to share shipping benefits with a Prime member. To learn more about Prime memberships, go to Amazon Prime.

Note:

· Channel subscriptions can't be shared across Amazon accounts or Amazon Household profiles. For more information, go to How to Manage Your Prime Video Channel Subscriptions.
· Channel subscriptions may be subject to sales tax in some states.
· Channel subscriptions don't have any setup or cancellation fees, nor do they have a minimum duration—as long as you're an eligible Prime member, you can start and cancel them at any time.
· Premium channel subscriptions you have with your cable or satellite provider, and standalone subscriptions you've purchased directly from the subscription provider are separate services, and cannot be used with Prime Video. For more information, go to Accessing Subscriptions from Other Providers & Apps.

Find Channels

When browsing Prime Video, look for the Channel categories and filters.
If you select a specific movie or TV show, the video details also include available Channel offers alongside other purchase and viewing options.

Subscribe & Watch
When you've found a Channel you're interested in, select the Subscribe and Watch, Get Started, or Start Free Trial option.

Most Channels start with a free trial; the regular subscription period begins automatically as soon as the trial is over.

Follow the on-screen instructions to confirm your subscription details and complete signup.

Note: Some Prime Video devices don't currently support subscription signup, and prompt you to get started on the Amazon website instead. You're also prompted to sign up on the website if you receive shared Prime benefits through an Amazon Household. To find and start Channel subscriptions from the Amazon website, go to: Prime Video Channels Subscriptions

After you've started a Channel subscription, you can watch the movies and TV programming included with it on all your compatible Prime Video devices. Just open Prime Video, and look for Your Subscriptions.

Most third-party channels also feature live streaming, which gives you the option to watch programming on supported devices the same time as the TV broadcast.

Channels subscriptions charge to your Prime membership payment method each month on the renewal date by default. You can view or change your Channel settings from the Manage Your Prime Video Channels page in Your Account. To learn more, go to How to Manage Your Prime Video Channel Subscriptions.
Here's is how to sign into hbonow with Amazon prime. It took me a minute to figure this out, hopefully this will give you a head start.

Prime Video Channels: Signing in to HBO NOW
 

ekilgus

SatelliteGuys Pro
Jan 22, 2007
1,028
544
Southeast US
I view Smart TV apps as a last resort (or backup) for streaming regardless of brand/model.

The fundamental problem with Smart TVs is the shear number of different brands and models. This makes developing/maintaining a Smart TV app for all of them more difficult. As compared to developing/maintaining the same app for a handful of very popular streaming boxes like the Roku, Apple TV, Fire stuff, etc..
I have a Samsung 75 inch Smart 4k TV that came with the HBO NOW app. I can also access HBO NOW through Roku and I find using the built in app preferable than going through Roku.
 

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