I first got HD from D*TV in early 2004. I got the Samsung box. Before long, it got buggy -- it would freeze on channels, especially when I surfed empty channels such as those within the MLB EI ghetto, or it would fail to load info headers, and I would have to reboot the thing. I went through this maybe a couple times a month.
We put up with this for a couple of years, until last month when it was happening twice a week or so, getting to be intolerable. We figured it was time for a new box.
So I negotiated a sweet deal with D*TV to get HD DVR. They sent two local guys over to install it, and it worked great. I loved it.
Until two days later, and it froze up too.
After three freeze-ups in the first week, I called and asked for a new box. They resisted at first, but decided they could not ignore a faulty equipment issue, so they caved in and Fed-Exed me a new box.
I set up the new one, sent back the old one, and traveled for the week, tivoing some shows in the process. When I came back for the weekend and tried to watch my tivoed shows, I found that the recording function was faulty (pixeled pictures, choppy audio) -- and in fact, when I press back (going back six seconds), same problem.
So now, tomorrow, I have yet another box coming to replace yet another faulty box.
So far, that makes me 0 for 3 in HD boxes. All of them had operational problems. None of my D*TV SD boxes ever had any problems.
Is this a common experience? Or am I just really unlucky?
We put up with this for a couple of years, until last month when it was happening twice a week or so, getting to be intolerable. We figured it was time for a new box.
So I negotiated a sweet deal with D*TV to get HD DVR. They sent two local guys over to install it, and it worked great. I loved it.
Until two days later, and it froze up too.
After three freeze-ups in the first week, I called and asked for a new box. They resisted at first, but decided they could not ignore a faulty equipment issue, so they caved in and Fed-Exed me a new box.
I set up the new one, sent back the old one, and traveled for the week, tivoing some shows in the process. When I came back for the weekend and tried to watch my tivoed shows, I found that the recording function was faulty (pixeled pictures, choppy audio) -- and in fact, when I press back (going back six seconds), same problem.
So now, tomorrow, I have yet another box coming to replace yet another faulty box.
So far, that makes me 0 for 3 in HD boxes. All of them had operational problems. None of my D*TV SD boxes ever had any problems.
Is this a common experience? Or am I just really unlucky?