HD Signal Problems
Hello all,
I have had an HR10-250 dvr for almost a year now. I have always been able to recive HD channels since Dtv originally installed, although some channels, like UHD channel, sometimes don't come in at all, or are very pixelated. However, in the last week, I can't receive any of the HD channels. They show up in the guide, but when you switch to them, nothing shows up at all, just a black screen. The best I get is ESPN HD, which shows up, but is unwatchable, as it extremely pixelated and fades in and out. Here is my setup:
The oval HD dish with built in multiswitch, with all four lines run, but only two of them are actually hooked up, both of them running into the HR10-250 DVR. Here is what I have done so far:
tested signal strength on all sats for all transponders with the following results:
Sat. 101 : Transponders 1-32, Strong signal strength (85 and above) on all transponders, both line 1 and 2.
Sat. 119:
Transponder:
22 - 0
23 - 52
24 - 0
25 - 65
26 - 0
27 - 36
28 - 0
29 - 73
30 - 0
31 - 0
32- 0
With the exception of transponder 31, all the even transponders have no signal strength.
Sat: 110
Transponder
8 - 38
10 - 37
12 - 37
I re-ran sat setup, and when the check for the satellaite signal finished, the results were as follows:
Line 1
101 (A) ok
119 (B) right side not detected
101 (c) ok
Line 2
101 (A) ok
119 (B) right side not detected
110 (C) ok
I also don't know if this makes any difference, but about a week before I lost all my HD's, I noticed that some of my normal channels were exhibiting "ghosting", which I have never had on Dtv. It almost looked like they were being pulled in by a regular tv antenna, the quality was that bad. Short of climbing up onto the roof to see if my dish has somehow moved, which looking at it from the ground it looks ok, is there anything else I can try before I call Dtv? Any help would be welcome. Thanks!
Hello all,
I have had an HR10-250 dvr for almost a year now. I have always been able to recive HD channels since Dtv originally installed, although some channels, like UHD channel, sometimes don't come in at all, or are very pixelated. However, in the last week, I can't receive any of the HD channels. They show up in the guide, but when you switch to them, nothing shows up at all, just a black screen. The best I get is ESPN HD, which shows up, but is unwatchable, as it extremely pixelated and fades in and out. Here is my setup:
The oval HD dish with built in multiswitch, with all four lines run, but only two of them are actually hooked up, both of them running into the HR10-250 DVR. Here is what I have done so far:
tested signal strength on all sats for all transponders with the following results:
Sat. 101 : Transponders 1-32, Strong signal strength (85 and above) on all transponders, both line 1 and 2.
Sat. 119:
Transponder:
22 - 0
23 - 52
24 - 0
25 - 65
26 - 0
27 - 36
28 - 0
29 - 73
30 - 0
31 - 0
32- 0
With the exception of transponder 31, all the even transponders have no signal strength.
Sat: 110
Transponder
8 - 38
10 - 37
12 - 37
I re-ran sat setup, and when the check for the satellaite signal finished, the results were as follows:
Line 1
101 (A) ok
119 (B) right side not detected
101 (c) ok
Line 2
101 (A) ok
119 (B) right side not detected
110 (C) ok
I also don't know if this makes any difference, but about a week before I lost all my HD's, I noticed that some of my normal channels were exhibiting "ghosting", which I have never had on Dtv. It almost looked like they were being pulled in by a regular tv antenna, the quality was that bad. Short of climbing up onto the roof to see if my dish has somehow moved, which looking at it from the ground it looks ok, is there anything else I can try before I call Dtv? Any help would be welcome. Thanks!
