HDMI handshake problem when going into the Media Player menu

[DJ Rob]

I just got my Micro HD. It is having an HDMI handshake problem using 1080p@60hz when going into the Media Player menu. The whole GUI flashes on and off every few seconds. 1080p@60hz works fine in all other menus and when tuning a channel. Setting it to other resolution does allow me to see the Media Player menu and play things. But I would love to have it work at 1080p. This is with a Samsung 1080p Plasma monitor.

UPDATE: It is starting to flicker watching any FTA stuff now at 1080p@60hz. And in the main menu.

 

[SatelliteAV]

I just got my Micro HD. It is having an HDMI handshake problem using 1080p@60hz when going into the Media Player menu. The whole GUI flashes on and off every few seconds. 1080p@60hz works fine in all other menus and when tuning a channel. Setting it to other resolution does allow me to see the Media Player menu and play things. But I would love to have it work at 1080p. This is with a Samsung 1080p Plasma monitor.

UPDATE: It is starting to flicker watching any FTA stuff now at 1080p@60hz. And in the main menu.

What version Firmware?
Factory Reset after the FW update? 1080p@30 / OK? 1080i@60 / OK? 720p@60 / OK?

Try a different HDMI cable?

 

[DJ Rob]

I loaded the latest firmware you had posted here. 7/6. I did a factory reset afterwards. And then a power cycle.
I tried a different HDMI cable. And it was only happening in the 1080p 60hz mode.

I did just power cycle the unit again and I'm not seeing the flashing I was. So I'll run it through some paces tonight and I'll let you know if it happens again.

 

[DJ Rob]

Well, it is still an issue. The flashing started getting worse again at 1080p60. I noticed it first when I would change satellites to far ends of the arc so that there wasn't a TV signal being decoded for a few seconds. I would hit exit once to get rid of the "moving dish" message, then I would notice the TV would show it wasn't getting any signal via the HDMI input. Then, when the dish hit the satellite I chose and I would get the channel, the TV would show it was getting an HDMI signal again. It's like the video output goes out for a bit and then comes back on... or loses sync. Then after an hour or so of keeping it on the same channel, I would start getting flashes where the TV would lose HDMI signal for a brief second and then it would come back. It would start happening more and more. I tried other channels and it would do the same thing. Then the GUI in the Media Player mode wouldn't show much at all like before. Once I change the MicroHD to 1080i, it all works fine again. My monitor is a Samsung PN50A650. It's about 3 years old I think. It displays 1080p from my Directv boxes and WDTV Live just fine.

 

[SatelliteAV]

If possible, connect to another monitor in the 1080p_60 mode to determine if the issue is with the monitor or the microHD. No issues with 1080p_60 on a Samsung 42 LCD, Samsung 52 plasma, Vizio 47 LCD and Samsung 22 LED.

We have noticed handshake problems using certain HDMI cables. Swapping cables resolved.

 

[stargaze]

This does sound like an HDMI cable issue.
I had some issues in the past but when I upgraded all my HDMI cables to the better ones
High Speed HDMI cables with ethernet I no longer had any handshake problems with any of the different receivers I tested out here.
To find some at a decent price check out "monoprice" online, as they do have whatever you will need there at very reasonable costs.

 

[Mr Tony]

I bought some newer HDMI cables from monoprice too....real fast and nice prices
sure the cables are blue but I dont care

 

[DJ Rob]

All of the ones I have here are from Monoprice and are only about a year old. But they were the cheapest 6ft. ones I could get. I've been busy with some stuff that has to do with the shootings here, so haven't had time to try it again. I'm going to try a brand new cable from one of the big box stores late tonight. Since I'm the only one having the issue, it does sound like the cables.

 

[DJ Rob]

I swapped the cable with a thicker one from a big box store here. So far I'm not seeing any of the issues I saw before. Sorry for the false alarm!