Help! My Screen is Split!!!

JoeSp

Supporting Founder
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Supporting Founder
Oct 11, 2003
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Over the last two weeks I have noticed that while watching tv the screen has been split in the middle. It seems as though the bottom half is shifted two to three pixels to the right of the top half. My viewing was on a Pioneer 630HD RPTV with the picture coming from a VIP622.

Last night my wife called me into the bedroom and complained about the same thing on her set. She is watching a Samsung 4081 1080p HDTV hooked up to a VIP211. Both VIP's are outputing thru the HDMI ports.

Any suggestions as to what is going on and how to fix the problem?:confused:
 
If you hadn't said it was on another TV, I'd have immediately suspected the TV itself. Pretty odd phenomenon on 2 different sets on 2 different receivers. I assume this appears on other inputs?
 
Very odd...it wasn't by chance the same channel maybe and it is coming from the source, like some local pbs or something?
 
Try using a different connection cable (coax,or component).The odds are long,but it could be the HDMI cable, or the receiver.
 
TV settings

It sounds to me like you have both set adjusted the same to what many call pixel by pixel setting. If you do then there will be times that you are going to see the top couple of lines that are the sync (black area for timing). It will do the same thing no matter id you are using HDMI or component. You need to check the screen settings in the menu of the TV's. I have mine set this way and see this problem some of the time and mostly on SD. It does bother me sometimes but mostly I try to ignore it because I like to have the full HD displayed. I know it is this problem due to the fact that when I set up my set using the HD NET pattern it shows all of the pattern including the lines 1 & 2 which HD NET states is acceptable to not see.
 
Differant channels. Change channels and problem continues. I first thought the problem was the VIP622 as I record and then watch the tv show latter in order to skip comercials and cut down on the time needed to watch a show. The Pioneer is a 1080i set and the Samsung is a 1080p set. It is Sunday and I currently do not have that problem right now. It comes and goes and because my wife and I are home late - after 7pm -- we only notice this problem at night. In addition only the Samsung is capable of pixel by pixel setting which I do not use. It is very perplexing! I wonder if Dish has change some of the HDMI settings in a recent upgrade?
 
Had the problem once, only on a single HD Digital channel, didn't occur on others. Took a 20 minute call with one tech before I just hung up and called back. Then I spent only 15 minutes on the phone with a second tech that opened a ticket with engineering so they would fix their upstream signal. The second tech wasn't any easier for me to understand, but I think the difference was she could understand what I was saying, and actually paid attention.

About 50 minutes later.. fixed.

It was pretty obvious that the issue was in the upstream signal since it happened only on that channel. Some glitch in the real time encoder.
 
Like This ? we were getting this a couple of weeks ago on our NBC affiliate from Dish...

The first picture exhibits exactly what has been going on. Come to think of it, I usually notice this on my local HD recordings from Dish! Now if I can just remember what my wife was watching? If this is a problem with the upstream how come nobody is talking about it?
 
I noticed the same thing (on the local ABC affiliate only). Haven't seen it since getting the new 622 last week so I am unsure if it's related to that event.

Also connected via HDMI.
 

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