Yesterday I did a single Hopper install for a customer. This would be about the 25th or so Hopper/Joey install for me and the very first that didn't go perfectly at install. Issue was; downloaded the software at the shop (I always do this with hoppers to save a little time in the field) installed 1000.4 WA, new coax to single node, used 4ft piece of existing rg6 from node to wall plate, made sure passthrough was high frequency, new rg6 from wall plate to Hopper. Connected Hooper and powered up. Normally, the Hopper would start at 015 and progress through it, and wind up on the last step of the wizard ready for activation in about 5 minutes. This time, it would not proceed past 015. In fact, it would start at 1 of 5 and within 10 seconds go to 0 of 5 and then stay there indefinitely. No amount of rebooting, power cord pulls, or menu resets would change anything. So I started replacing things. Node, no change. Lnb, no difference. Replaced fitting behind wall plate (the only one I didn't put on myself) no joy. Replaced existing high frequency barrel at wall plate.... Bingo!!! Ran through the test like a champ and I activated 10 minutes later.
You just can't assume anything is correct unless you do it yourself.
You just can't assume anything is correct unless you do it yourself.
