Just wanted to let the thread know that not all upgrades are rosy. Called and told rep that I wanted to upgrade my HD side of the house to the Hopper and KEEP my stand alone 311. Was told no problem. Tech arrives and tell me he has to pull the 311. Calls Dish to discuss and SV tells me it has to go. I tell them to get out.
Email CEO and do get a nice phone call from someone telling me why the 311 must go from a technical point of view. My view is them wanting to charge me an additional $7 a month for a joey (or a 211 to replace the 311). I do not want or need HD in that room and sure as hell am not going to pay $7 a month for it.
Email CEO again asking Dish why they want to lose over $2000 in revenue over the 2 year commitment period over this issue. I can go to DirectTV and save over $200 myself for this same time period and get what I want, 3 HDTVs and a stand alone SDTV.
Will be contacting DirectTV in a short while to order exactly what I want and not get railroaded into a solution and expense that I do not want or need.
I read in these forums about the outstanding Dish customer support. Well, $7 a month more is more important to them than a 6+ year customer and current $90 a month in revenue.
It should not be this hard.
Question about the PTA.
When using this feature, can you set it to always keep a certain show on the hard drive or do you have to go into it every week and tell it to save.
**EDIT** found the answer here. And it is good, the PTA will save a flagged show to the hard drive. Yay.
http://www.satelliteguys.us/threads/298258-Hopper-Tuner-and-Prime-Time-question
Question about Joeys.
If you have a two Hopper system, can the Joeys see both hoppers all the time or can they only see the one they are linked to?
Like others, now that the OTA adapter is out I'm considering an upgrade to a Hopper. I currently have a 722, one HD TV and one non-HD TV. I like the 722 as it can feed both TVs without having to pay for an additional outlet. If I read the Hopper information correctly, I would have to upgrade to a Hopper and a Joey and pay the whole house DVR and additional outlet fees, increasing my bill by $11 a month. Can anyone tell me if this is correct? and if there are any upgrade deals for long term customers (15 years+) in good standing? The only reason I'm considering upgrading is for the PTA feature but not sure if it's worth the extra fees.
This is when the up to now good service went bad. The Technician was not very knowledgable on how to work the Hoppers and Joeys. I now showed him the 2 OTA modules that needed installing and the 3 external hard drives and the internet connections for the 2 Hoppers. Well at around 5pm the Technician dragged himself from the house and still had to clean up a lot of wiring and debree he had left behind him. He had never connected a Hopper via RCA cables to a second TV nor via an RF Modulator to a second TV. I hope he remembers some of this new stuff for his next installs. He had never seen an OTA module and had no experience with EHDs with a Hopper/Joey install. I ended up spending most of the night and next day with Dish Tech support trying to get everything to work. I still cannot get any of the receivers to see all 3 EHDs. 2 EHDs are connected to Hopper1 and 1EHD to Hopper2. 1 Joey is linked to each Hopper.
Please PM me for upgrade to 2h/1J set-up.
Hey guys! We're getting a lot of requests for 2H/0J and 2H/1J setups. I just wanted to post that this is something that we are still not able to setup (I have spoken with Zach and Mike on this as well). There are certain scenarios where we can setup 1H/0J, but not always.
Everyone who has requested a PM should have received one by now, but please make another post if you have not.
I'm interested in upgrading to 1 Hopper/2 Joeys, please!
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