Hopper3 blacking out

Rick341

Rick341

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Captain Obvious
Original poster
Jan 5, 2022
115
57
Cottonwood, AL
First I apologize for my very first post being a question but I just found the forum searching for help and where better to ask?
I recently swapped the location of my Hopper3 with my 4K Joey ( I moved the Hopper from a bedroom and installed it in the den where the Joey had been to be closer to a router) They both work but the Hopper's TV set goes black about every 10 seconds and I don't know what's causing it. The Joey works fine on the TV in the bedroom. Anyone know what I've done wrong?
As required to get a signal, I swapped the RG6 connections at the node outside the house, I've reset both the Hopper and the TV it's connected to but the TV picture still goes black for second or two every 10 seconds or so.. I'm at a loss and sure could use advice.
Thanks in advance
 
N

njack11

Member
Jan 18, 2007
12
25
Is it an HDMI connection between the Hopper 3 and the TV? My guess would be a loose connection between the Hopper 3 and the TV. Try unplugging at both the Hopper 3 and the TV and reconnecting very deliberately.
 
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Rick341

Rick341

Thread Starter
Captain Obvious
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Jan 5, 2022
115
57
Cottonwood, AL
Is it an HDMI connection between the Hopper 3 and the TV? My guess would be a loose connection between the Hopper 3 and the TV. Try unplugging at both the Hopper 3 and the TV and reconnecting very deliberately.
Thanks for the quick reply.. It is an HDMI connection. It was working perfectly before I moved it. I'll check the connection and try a different HDMI cable.
 
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TheKrell

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I just found the forum searching for help and where better to ask?
There is nowhere better to ask in my estimation. And :welcome
 
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HipKat

HipKat

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First I apologize for my very first post being a question but I just found the forum searching for help and where better to ask?
I recently swapped the location of my Hopper3 with my 4K Joey ( I moved the Hopper from a bedroom and installed it in the den where the Joey had been to be closer to a router) They both work but the Hopper's TV set goes black about every 10 seconds and I don't know what's causing it. The Joey works fine on the TV in the bedroom. Anyone know what I've done wrong?
As required to get a signal, I swapped the RG6 connections at the node outside the house, I've reset both the Hopper and the TV it's connected to but the TV picture still goes black for second or two every 10 seconds or so.. I'm at a loss and sure could use advice.
Thanks in advance
What is the cable to the Hopper now, 3 Ghz RG6?
 
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Rick341

Rick341

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Captain Obvious
Original poster
Jan 5, 2022
115
57
Cottonwood, AL
What is the cable to the Hopper now, 3 Ghz RG6?
I'll have to check since I'm not 100% sure but guessing it's RG6. If it's RG8 could a 30 ft run lose enough signal to cause the blacking out?
 
KAB

KAB

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I'll have to check since I'm not 100% sure but guessing it's RG6. If it's RG8 could a 30 ft run lose enough signal to cause the blacking out?
Not if the cable is good (not damaged)..
 
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Rick341

Rick341

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Captain Obvious
Original poster
Jan 5, 2022
115
57
Cottonwood, AL
Not if the cable is good (not damaged)..
I appreciate the comments but I'm still at a loss. The coax is RG6 to both the Hopper and Joey and neither appears to be damaged in any way. The HDMI cables at both locations worked after swapping but it's possible there wasn't a tight connection at the Hopper....at least that's what I hope is causing the blacking out. Since it didn't work, I put both back in the original rooms but I'll try moving them again at a later date.... (the wife didn't appreciate all the cussing :) )
Keeping my fingers crossed. Thanks again
 
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lakebum431

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This may not be feasible but is there a way to swap the TVs instead of the Hopper/Joey (just for testing purposes)? I'm just trying to rule out possibilities. If you still have blacking out, then you have an issue between the TV and the Hopper as opposed to between the node and the Hopper. If you don't have blacking out, then the opposite is true.

Separately, which node do you have? Depending on the answer, are you sure you put the cables in the right place? Maybe share pictures?
 
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KAB

KAB

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This may not be feasible but is there a way to swap the TVs instead of the Hopper/Joey (just for testing purposes)? I'm just trying to rule out possibilities. If you still have blacking out, then you have an issue between the TV and the Hopper as opposed to between the node and the Hopper. If you don't have blacking out, then the opposite is true.

Separately, which node do you have? Depending on the answer, are you sure you put the cables in the right place? Maybe share pictures?
What he said!
 
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lakebum431

lakebum431

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Also, if you can't switch TVs. Did you try a different HDMI input on the TV?
 
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ERSanders

ERSanders

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Look closely to the connectors. Perhaps there a tiny piece of the shield shorting to the center pin... it happens.
 
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Rick341

Rick341

Thread Starter
Captain Obvious
Original poster
Jan 5, 2022
115
57
Cottonwood, AL
So when you swapped the equipment back to their original locations the trouble went away?
Yep. both work perfectly in the original locations but when I move the Hopper from the bedroom to the den, the TV blacks out but the Joey works as it should in either location.
It might be possible to swap TVs with a small set in the spare bedroom if it has an HDMI input.. I'll have to check that out too.
This is what I'm calling a "node" and I'm swapping the coax cables labeled "Client" with the one labeled "host".

20220106 1438341
 
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Rick341

Rick341

Thread Starter
Captain Obvious
Original poster
Jan 5, 2022
115
57
Cottonwood, AL
That's a hub, not a node
Figures. I would have called it a splitter but I thought I saw someone else refer to it as a node. It shall be the thing where the coax cables connect. :)
 
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Bobby

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Figures. I would have called it a splitter but I thought I saw someone else refer to it as a node. It shall be the thing where the coax cables connect. :)
Nodes are used with Hopper 1 and 2. Hopper 3 uses a Hub...
 
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Rick341

Rick341

Thread Starter
Captain Obvious
Original poster
Jan 5, 2022
115
57
Cottonwood, AL
Again, I apologize for another dumb question but I'm a newbie and haven't quite mastered the search function.

Since I wasn't able to get the Hopper to work as it should when placed in the den, if I were to leave it in the bedroom and run a 75' ethernet cable from the Hopper to the Joey, would that increase the Joey's signal? As is, the Hopper in the bedroom is connecting to a modem/router in the den and then sending a signal back to the Joey in the same den. Thinking maybe the signal to the Joey wouldn't be as weak if it were hardwired to the Hopper? Or is it possible to connect an ethernet cable from the router directly to the Joey?

P.S. Thanks Bobby! I'm learning!
 

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