How to "Untie" Yourself from a Retailer

[Bob Haller]

You must be new 'round these parts.... Don't you know, these people are miracle workers ! They're saving the world when they're not helping Dish customers out !

they can be canged, found out by accident when I became a dealer my home account changed to the local E supplier.......

The CEO people have power like no other
to fix things and waive rules all to keep customers happy

they ARENT regular CSRs, and there are 2 levels of CEO reps.

the lower can do wonder the upper level can move contenients

 

[Zero327]

You two could wind me up on anti-depressants permanantly. The sad part is there's people that would buy that...

 

[dishcomm]

How can you untie yourself from one retailer in order to buy from a different retailer? I want to upgrade to a 722 but the retailer I want to use says that I am "tied" to the retailer I used last time (I don't want to deal with them again). Why can't I buy from anyone that I want to? Is there a way around this? Is the new retailer even correct in saying that I am "tied" to a retailer? I don't get it.

Thanks in advance for any advice. I've been lurking around here for quite a while. I just don't post much because up till now I've always been able to find answers to my questions.

What Scott said is correct For a promo upgrade you'll have to go thru your original retailer. Or Dish itself.