I REALLY hate to say this out loud (EHD related)

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docdaddy

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I know as soon as I say this something will change, but for some reason my EHD has not disappeared in the morning for about a week. That's unheard of for me; my EHD goes missing almost every morning, requiring multiple reboots to get back. I've posted about this elsewhere, I've tested multiple brands and types of EHDs, including powered ones, USB powered ports with USB powered ones, just about everything, with no success. And this has been going on for about a year.

Nothing seems to have changed - no H3 new upgrade, no changes at all on my side. Coincidence? I hope not.

Of course as soon as I post this, tomorrow morning it will be gone. ;)
 
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bwexler

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I finally turned my EHDs off. It was too frustrating to fight with them and I haven't had time to watch more than what is on my H3 anyway.

When/if I get caught up I can turn them back on and search them. Everything will be so old it will seem new again. Like the Godfather trilogy for example.
 
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jerryez

jerryez

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I have three 1 or 2 TB EHD with external power, which is required and they work fine. Sometime one of them will disappear and I reboot my HWS and there they are again.
 
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charlesrshell

charlesrshell

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I have three 1 or 2 TB EHD with external power, which is required and they work fine. Sometime one of them will disappear and I reboot my HWS and there they are again.
That is a known issue with Hopper 3s.
 
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docdaddy

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And of course, after an unprecedented streak of a week of my EHD being there every morning, today it's gone. Should not have said anything.

And it took 3 full red button reboots to get it back...
 
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charlesrshell

charlesrshell

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And of course, after an unprecedented streak of a week of my EHD being there every morning, today it's gone. Should not have said anything.

And it took 3 full red button reboots to get it back...
I will probably jinks my damn self, but since my H3 got the U522 update on 29 Aug, my EHD has been there every morning. I probably shouldn't have posted! Time will tell. :shh
 
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docdaddy

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Well, I spoke too soon on the reboots also - the third did not bring it back, and the next one seems to be in an endless reboot cycle (goes through to the starting up box, then redoes the whole thing.) Argh
 
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charlesrshell

charlesrshell

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Well, I spoke too soon on the reboots also - the third did not bring it back, and the next one seems to be in an endless reboot cycle (goes through to the starting up box, then redoes the whole thing.) Argh
Sometimes I had to do a pull the plug reboot to get the EHD back.
 
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docdaddy

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Sometimes I had to do a pull the plug reboot to get the EHD back.

Same here and sometimes it took a couple of those too.

HOWEVER right now I can't get the H3 to come back on! It's in a constant "starting up" then reboot cycle. I just unplugged it, unplugged the OTA module in case that was the issue, replugged it back in, and it's gotten to the "starting up" box but not going any further. Argh!
 
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charlesrshell

charlesrshell

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Same here and sometimes it took a couple of those too.

HOWEVER right now I can't get the H3 to come back on! It's in a constant "starting up" then reboot cycle. I just unplugged it, unplugged the OTA module in case that was the issue, replugged it back in, and it's gotten to the "starting up" box but not going any further. Argh!
Try leaving it unplugged for 30 minutes. If still happening I would say call DISH. Or wait for some more members to respond.
 
TheKrell

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I just unplugged it, unplugged the OTA module in case that was the issue, replugged it back in, and it's gotten to the "starting up" box but not going any further. Argh!

Did you unplug the EHD as well?
 
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TheKrell

TheKrell

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Yeah, unplugged the EHD, tried everything. First three resets worked as usual, just didn't get the EHD back. 4th put me in reboot hell.

Crap. You can brick your hopper simply by resetting 4 times? :eek:
 
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dweber

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And of course, after an unprecedented streak of a week of my EHD being there every morning, today it's gone. Should not have said anything.

And it took 3 full red button reboots to get it back...

I rarely lose any of my 3 external hard drives that are connected to my 2 hopper3 receivers. However, when I notice a missing drive, I do not reboot the Hopper3. Instead, I unplug the USB cable from the drive. I get the message that a device has been disconnected. I then plug the USB cable back in and the drive reappears in the list of devices. I prefer to do this since it is less stressful to the Hopper3 electronics. Failure of most electronics occur doing power resets.


Sent from my iPhone using SatelliteGuys
 
charlesrshell

charlesrshell

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I rarely lose any of my 3 external hard drives that are connected to my 2 hopper3 receivers. However, when I notice a missing drive, I do not reboot the Hopper3. Instead, I unplug the USB cable from the drive. I get the message that a device has been disconnected. I then plug the USB cable back in and the drive reappears in the list of devices. I prefer to do this since it is less stressful to the Hopper3 electronics. Failure of most electronics occur doing power resets.


Sent from my iPhone using SatelliteGuys
Good idea dweber. I will do that next time it happens.
 
KAB

KAB

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As a matter of comparison, I have had two "bare" hard drives in two different sets of USB Docks (horizontals over verticals) and have never "lost" them in going on two years.. It's the firmware in the "portables" that is the problem.
 
TheKrell

TheKrell

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I have had two "bare" hard drives in two different sets of USB Docks (horizontals over verticals) and have never "lost" them in going on two years.

My WD Greendrive has never disappeared either, and it's gong on two days. :D:D:D
 
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D

docdaddy

Thread Starter
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Sep 2, 2016
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Birmingham, AL
I rarely lose any of my 3 external hard drives that are connected to my 2 hopper3 receivers. However, when I notice a missing drive, I do not reboot the Hopper3. Instead, I unplug the USB cable from the drive. I get the message that a device has been disconnected. I then plug the USB cable back in and the drive reappears in the list of devices. I prefer to do this since it is less stressful to the Hopper3 electronics. Failure of most electronics occur doing power resets.


Sent from my iPhone using SatelliteGuys

Yeah, that stopped working on mine after one of the updates this year.
 
D

docdaddy

Thread Starter
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Sep 2, 2016
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Birmingham, AL
As a matter of comparison, I have had two "bare" hard drives in two different sets of USB Docks (horizontals over verticals) and have never "lost" them in going on two years.. It's the firmware in the "portables" that is the problem.

What's frustrating is I'm using the WD external desktop HD that is one of top Dish recommended. And I know others use it without this issue. I've also tried a plethora of other brands, types, models, etc. with the exact same result.

I'll be interested to see if the new Hopper 3 they replaced my bricked one has the same issue.
 

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