Just another DISH rant

[Brewer]

Had DISH T120 for years . The Hopper was fast and intuitive, and to be honest I was quite impressed. I had a Joey in the Master and couldn't be happier with my $55 package. Well, after a while, the price just kept creeping up... Pretty soon I was paying over $75 per month for the T120 and no premiums and my Hopper was getting long i the tooth. Called DISH and unlike previous conversations that resulted in something positive, they had nothing to offer. Went back to Comcast.

While I liked the X1, I found it a bit less user friendly than the Hopper. I stuck with it for a few years, but the price started creeping up (don't they all?) past my comfort level. That's when I got a call from DISH wanting my business back. They offered Top 120 Plus for two years, one Hopper and one Joey, with a year of HBO free for $65 including taxes! I jumped on the deal because HBO was really the only premium I was interested in. They said it would be $10 per month after one year.

Well to start with, the bill was NEVER $65. Always was $75 or more even though nothing changed. 3 months later, no more HBO, and the bill goes up to $85. Called numerous times and even chatted but was only ever offered a lower package to get the bill down to what was offered initially!

Also, new Hopper was a glitchy mess. Slow, difficult to navigate and search and NOTHING like the old cool Hopper. I'm like WTF?

Cancelled out of fustration and of course get hit with $400 early termination. Fighting that with my CC company but still a PITA.

Buyer Beware.

 

[Joe891]

Had DISH T120 for years . The Hopper was fast and intuitive, and to be honest I was quite impressed. I had a Joey in the Master and couldn't be happier with my $55 package. Well, after a while, the price just kept creeping up... Pretty soon I was paying over $75 per month for the T120 and no premiums and my Hopper was getting long i the tooth. Called DISH and unlike previous conversations that resulted in something positive, they had nothing to offer. Went back to Comcast.

While I liked the X1, I found it a bit less user friendly than the Hopper. I stuck with it for a few years, but the price started creeping up (don't they all?) past my comfort level. That's when I got a call from DISH wanting my business back. They offered Top 120 Plus for two years, one Hopper and one Joey, with a year of HBO free for $65 including taxes! I jumped on the deal because HBO was really the only premium I was interested in. They said it would be $10 per month after one year.

Well to start with, the bill was NEVER $65. Always was $75 or more even though nothing changed. 3 months later, no more HBO, and the bill goes up to $85. Called numerous times and even chatted but was only ever offered a lower package to get the bill down to what was offered initially!

Also, new Hopper was a glitchy mess. Slow, difficult to navigate and search and NOTHING like the old cool Hopper. I'm like WTF?

Cancelled out of fustration and of course get hit with $400 early termination. Fighting that with my CC company but still a PITA.

Buyer Beware.

I actually called to cancel and I've come to find out that they haven't cancelled my service yet. I had a 2 year contract 3 years ago and they still wanted to charge me to cancel. I'm going to have to call again to cancel which is disappointing.

 

[boba]

Yes DISH tells us how friendly they are. In my case I activated an old receiver while waiting for an exchange to take place, I didn't want to be without programming so I activated an owned receiver from my closet and deactivated it when the replacement arrived. No problem just a small prorated charge. THREE MONTHS LATER DISH decides they owned the receiver and tried to charge $199 for non return of their property. Thank heavens for the office of the president and a CSR that had noted that I owned the receiver I temporarily activated.

 

[Claude Greiner]

Write your attorney general. Say dish lied to you which usually will cancel out the contract.

Worse case just challenge them on it, and ask to see a signed copy.

As far as Comcast, look into the TIVO bolt. Using that and an owned modem the price is very reasonable.

I actually watch Comcast with my TiVo more then I do my free Directv