I need help from someone out there who is smarter than I... which shouldn't be too hard.
Here is my situation:
Receiver #1: VIP722 downstairs next to my computer and TV.
Receiver #2: 625 upstairs in a bedroom.
Problem:
Receiver #1: VIP722 easily connected to broadband - its right next to my router.
Receiver #2: 625 is nowhere near a phone line and in a remote part of the house, so I can't get it to call in to Dish. I've tried 2 different wireless phone jack things and neither one worked well enough to communicate when it dials up... it always fails. I've tried several different locations for the sender and reciever unit... just doesn't work. So, I just accept the $5 charge per month on that reciever.
here is where I need your help:
I read in the new pricing changes that the PRIMARY receiver no longer needs to be hooked up to call in (broadband or phoneline) -- only additional receivers need to be... so, I got online with tech support and asked them if they would swap my primary and secondary reciever in their system so that I won't be charged the $5 fee for no phone line.... the rep told me I was totally mistaken and that all recievers wil still have to be connected to call in or I will be charged the $5 fee...
Am I misreading this or something? I need your input!
Here is my situation:
Receiver #1: VIP722 downstairs next to my computer and TV.
Receiver #2: 625 upstairs in a bedroom.
Problem:
Receiver #1: VIP722 easily connected to broadband - its right next to my router.
Receiver #2: 625 is nowhere near a phone line and in a remote part of the house, so I can't get it to call in to Dish. I've tried 2 different wireless phone jack things and neither one worked well enough to communicate when it dials up... it always fails. I've tried several different locations for the sender and reciever unit... just doesn't work. So, I just accept the $5 charge per month on that reciever.
here is where I need your help:
I read in the new pricing changes that the PRIMARY receiver no longer needs to be hooked up to call in (broadband or phoneline) -- only additional receivers need to be... so, I got online with tech support and asked them if they would swap my primary and secondary reciever in their system so that I won't be charged the $5 fee for no phone line.... the rep told me I was totally mistaken and that all recievers wil still have to be connected to call in or I will be charged the $5 fee...
Am I misreading this or something? I need your input!