Known free on Demand movies don't show up in "Search"

[KeithKenobi]

We have WiFi set up and I can stream HBO movies "On Demand" just fine. However, when I hit the "search" button, find a movie, then pulldown the blue (I think) tab and select "On Demand" it say no matches found. And this is for titles *I know* are on the On Demand list.
Am I doing something wrong? Newbie here. Keith

 

[TroubleshooterMike]

If the Hopper's were just installed today the search will probably not work until tomorrow. The hopper will need to take a nightly update before the search will populate results. Nightly updates happen around 1am automatically while the rcvr is in standby.

 

[lucky86]

I would leave the Hopper in standby for as long as you can and let the entire guide and that should fix it.

 

[KKlare]

Seemingly the Hopper can now do a background guide update while still in use and does not depend on the reboot. This is new in the last couple of weeks.
-Ken

 

[jerryez]

So, if it does not download the guide any more at 1AM, why does it still reboot, unless it is updating the software, which only happens once every few months. OR does it still reboot nightly.

 

[KKlare]

A reboot is the lazy man's road to computer sanity. Problems are typically caused by memory leaks, aka bad or weak programming.
-Ken