That's so screwed up that they have to swap the 622 for another one just to get the $7 fee removed. Something is very wrong with a company that has to do it that way. Their computer system must not be setup correctly to remove fees. At least you get an updated 622 but if your current one is working fine and you get your refurb it might start causing you lots of issues, swap it for another one once again and it start giving you problems as well.
Don't forget, you will lose all of the recordings on your hard drive and have to redo all of your timers unless you have an external hard drive. You can go ahead and buy one but its $39.99 for the privelidge to do so. Maybe you can get it waived by telling them that you want to transfer your recordings.
Yeah, I agree it's a pita. I suppose I can see their point, the only legal way to do away with the lease fee is to close that contract out
(since that was what I signed up for in July 2006, and that's what the contract said), do an "upgrade", then I'll be covered under the current agreement, which says the first receiver on the acct doesn't have a lease fee. Two other points, I didn't have to commit (am out of contract), and the no fee for the first receiver is good for 12 months, after that I'll hafta contact the executive branch
again to get it waived for another 12 months. Maybe they figger I'll forget by then
. I don't have the ehd option, thought about it and to me it's not worth the $40. Got most of the recordings watched or deleted, no biggie on anything that's left unwatched. This just goes to show that businesses don't do anything to accomodate their existing customers, just want the new ones to sign up
Looking at the acct online, it shows a $50 upgrade charge, then a -$50 credit for that charge.