Missing Sat's

[Plywodstatebum]

A few min. ago i lost 99 and 103 sats on my new HR20-700 that was installed Thurday. Is this the receiver doing this? I've reset it twice and I still don't get those two sats. My other HDTV HR10-250 is getting everything.

 

[rad]

A few min. ago i lost 99 and 103 sats on my new HR20-700 that was installed Thurday. Is this the receiver doing this? I've reset it twice and I still don't get those two sats. My other HDTV HR10-250 is getting everything.

The two Ka birds have a very sharp fall off on signal strength if the dish changes it's alignment just a bit. Did they install any monopoles to help support it and prevent it from moving? Have you noticed a drop on the 101/110/119 readings from where they normally are? If D* did the install call them and tell them you need a service call, let them figure it out, that's what you're paying for anyway.

 

[raoul5788]

A few min. ago i lost 99 and 103 sats on my new HR20-700 that was installed Thurday. Is this the receiver doing this? I've reset it twice and I still don't get those two sats. My other HDTV HR10-250 is getting everything.

Well, the HR10-250 is not getting everything because it can't get the 99 and 103 sats. It does sound like you have a dish alignment problem. If it is accessible, try moving it slightly and see if it makes a difference. Like the previouse poster asked, are the monopoles installed?

 

[Plywodstatebum]

Well it started working all by itself last night, I guess it was just a bug,
Thanks Guys for your input.

 

[Ratara]

There are actually 2 99 and 2 103 networks, make sure you are checking the right one.

2 of these networks are guaranteed failures, their satellites have not launched at this time.