Moving Questions and DHPP

T

theoak

Thread Starter
SatelliteGuys Pro
Jan 2, 2008
1,089
9
Idaho
This is my first post as a member! :cool:

Anyway,

I might be moving in a month or so. Not "moving", but really moving.

I know Dish has their DishMover where they move you for free, but you have to get the Everything package (I think), a recommit for 18 months or 2 years, or something like that.

If I sign up for DHPP (Dish Home Protection Plan) is there any type of reduced cost if I have Dish send someone out to move me? How about commitment?

Thanks ...
 
J

Jerryinvirginia

SatelliteGuys Pro
May 16, 2005
556
0
Just adding DHPP to an existing account will not guarantee free dish mover. Either call your Dealer and supply acct.# and CC# OR call 1-800-333-3474 and reach a live CSR and ask what your situation qualifies you for.
 
T

theoak

Thread Starter
SatelliteGuys Pro
Jan 2, 2008
1,089
9
Idaho
Thanks for the tip. This is what Dish Chat had to say:

(I find it interesting that DHPP was not recommended from the start ...)


Please wait while we find a representative to assist you...
You have been connected to (03) Scott Q.
(03) Scott Q: Thank you for choosing Dish Network the leader in HD and DVR. I will be happy to assist you today. Please give me 2-3 minutes to access your account and review the information you have already provided.
(03) Scott Q: Thank you for your time and patience.
ME: Sounds fine.
(03) Scott Q: Thank you.
(03) Scott Q: We have a promotion dish mover, where in you can move your services to the new place.
ME: What is the "catch"?
ME: Is there a cost?
(03) Scott Q: Sure, just a moment please.
(03) Scott Q: The dish mover with 24 months of commitment is for free, however without commitment it is for $99.00.
(03) Scott Q: I will leave a note on your account about this, you can call us one week in advance when you are moving.
(03) Scott Q: Just need to carry the TVs, receivers and the remote leave the Dish on it place.
(03) Scott Q: There will be a new dish installed.
(03) Scott Q: Is there anything else I can do for you?
ME: What about the DHPP (Dish Home Protection Plan), if I sign up for that, will that give me any cheaper options, or options that do not require a further commitment?
(03) Scott Q: I understand that.
(03) Scott Q: However the system will let me know the option.
(03) Scott Q: The system will qualify you for this promotion.
(03) Scott Q: Yes, in the DHPP warranty plan , dish mover is free for one time, once in a rolling calendar year.
(03) Scott Q: Is there anything else I can do for you?
(03) Scott Q: You can think about it and call us back, as I have made a note on your account about this.
ME: So, just to clarify then, if I sign up for DHPP, I can get moved for free without any further commitment?
(03) Scott Q: Yes.
(03) Scott Q: Are you still there?
ME: Do I have to enroll in DHPP for any period of time? Or, once I know that I am moving, say a week prior, can I call Dish and enroll and then get moved accordingly?
(03) Scott Q: Yes, you can do that.
(03) Scott Q: However if you want not to add the DHPP plan on your account, I can do that for you.
(03) Scott Q: I will be happy to help you with that.
(03) Scott Q: I will provide you with the online link.
(03) Scott Q: You can view all the information and call us back.
ME: Not now ... I have just put my house on the market, and the way the housing market is, it could be a week or 10 months before it gets sold. Once I know for sure I am moving, I will contact Dish at that time.
(03) Scott Q: IF you want to add it on your account.
(03) Scott Q: The link is DISH Network -- DHPP Warranty
(03) Scott Q: Sure, you are most welcome.
(03) Scott Q: Is there anything else I can do for you?
ME: I appears then that DHPP is the best route to go then. Thanks for your help. Unless you have any further comments, this chat can end. Have a good day.
(03) Scott Q: You're very welcome.
(03) Scott Q: Thank you for chatting with Dish Network and have a great weekend!
(03) Scott Q: Bye and take care!!
 
J

Jerryinvirginia

SatelliteGuys Pro
May 16, 2005
556
0
Do you have a local dealer to rely upon? If so, he should be able to do what you need to do, when the time comes.
 

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