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Message: [QUOTE="TG2, post: 2634266, member: 164729"] If managment has been given the instructions on reboot & retune .. then I can't see where it would harm anything to "accidentally" reboot and retune one to a different channel to see if it does what you & they think that it might do. At the worst they call the company .. "hey we followed your instrcutions but this one unit isn't responding" ... tech comes on site .. "hey its not right it should be on 'x'" ... Oh.. that was Peter... damn it he always makes mistakes.. ..... etc.. or reboot and retune if it doesn't work like they instructed.. either way if their instructions don't account for some loose nut behind the clicker, anything *could* have happened... :) And of course.. it becomes the reason that some of these companies really shouldn't be so restrictive ... if the provision of channels doesn't include changing them without a big hullabaloo then they are putting themselves on thin ice with a customer that finally tells them to F off and in comes the next provider.. that might also be a tactic to take with this company... "look if you're not going to be flexible, then we WILL replace you, the previous administration didn't know jack about how you operated, and you didn't exactly set out to be as helpful as you could've been so we will not keep you".. etc.. [/QUOTE]