My Cloud hopper transfer (1 Viewer)

Ryan1997

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Oct 28, 2016
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Carthage il
I received a new hopper and would like to transfer my recordings from my old hopper. Can I use my WD My Cloud to accomplish this? If so, how do i do it?
 

Ryan1997

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Oct 28, 2016
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Carthage il
Looking at the My Cloud, I do not believe so. This will need to connect to the Hopper via a USB cable and be formatted
Bummer. I am not having much luck finding a 2tb My Book. They all appear to be 3tb and up. Anything over 2 evidently won't work either. I originally purchased a 2tb portable EHD but that wouldn't work either because it has to be self powered. Guess I'll lose the shows or send the new box back and keep the old one.
 

RobMeyer1

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The EHD you have isn't supported by Dish, but I've seen posts from people who have successfully used 2tb portable EHD's. If it doesn't work directly, try a powered hub. You can still buy WD desktop 2tb EHD's from Amazon or Staples online, but they are hard to find in stores.
 

DishSubLA

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Apr 9, 2006
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DVR contents from major providers are designed NOT to do what you want: easily transfer recorded--COPYRIGHTED--content to any old peripheral or drive for easy storage and playback without encryption because the content owner will NOT permit that. So, MVPD's like Dish had to develop "sanctioned" ways of allowing COPYRIGHTED content to be moved or transferred that the content owners would specifically allow, which is in a very limited fashion that is deemed by the content owners as SECURE. This is why there is only ONE way to do this. However, the Dish solution is a really good one.

Further, the external HDD does NOT have to be a My Book nor a spefic brand 3.5" disk size (NOT the 2.5" for laptops or externals like the WD Passport line of drives (unless this has changed). Any major brand external HDD can be connected to a Dish DVR with external HDD capability with the follwing requirements:

*As mentioned above, stick with 3.5" "standard" size drives, not the smaller 2.5" for laptops or the WD Passport line of drives.

1. External powered HDDs ONLY. No HDD's that use USB for power.

2. Single drive units only: meaning none of those HDD's that are thick and have two seperate drives inside to provide for greater capacity, such as two 1TB drives that equal a total of 2TB.

3. USB 2.0: the HDD can have other ports, just as long as one of them is USB 2.0 because regardless of what other ports are on the Dish DVR, USB 2.0 is currenlty the only standard for Dish external HDD use (I belive USB 3.0 is active on the Hopper 3).

4. HDD's of no more than 2TB, if that is still the case. However, you can have as many external HDD's used for transfers as you like. So, you could have say, 6 seperate HDD's with various capacities. The HDD's are associated with your account, and will transfer and play back on ANY compatable DVR, such as another ViP or Hopper in another room.

Also, when you first connect your external HDD, the DVR will reformat the drive and any data on it is LOST. Further, once the DVR has formatted the HDD for external use, it can NOT be used for any other purpose such as connecting to your PC. However, the Dish formatted HDD can be repurosed for use with a PC again, but it requires a reformat and all recorded content will be lost. So, in other words, it is a ONE OR THE OTHER use for the HDD: traditional with PC, etc. OR as a Dish DVR storage device, NOT BOTH.

Good Luck.
 
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RobMeyer1

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I've been using WD USB 3.0 desktop EHD's successfully. I don't think USB 2.0 desktop EHD's have been manufactured for a couple of years. The drive and supplied cord are backward compatible with USB 2.0 ports on my HWS. This is probably true of other brands as well.
 

Ryan1997

Thread Starter
New Member
Oct 28, 2016
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Carthage il
The EHD you have isn't supported by Dish, but I've seen posts from people who have successfully used 2tb portable EHD's. If it doesn't work directly, try a powered hub. You can still buy WD desktop 2tb EHD's from Amazon or Staples online, but they are hard to find in stores.
Thanks for the tip! Using a powered hub worked.
 

TheLip

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Dishdesigns

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Bummer. I am not having much luck finding a 2tb My Book. They all appear to be 3tb and up. Anything over 2 evidently won't work either. I originally purchased a 2tb portable EHD but that wouldn't work either because it has to be self powered. Guess I'll lose the shows or send the new box back and keep the old one.


I have both a 2tb and a 3 tb ehd hooked up and working on my hopper 3. Also, on the hopper 3 (and possibly other hoppers), you can transfer from one hopper to another via an Ethernet connection between the 2. Go to settings, Diagnostics, tools, restore recordings. It takes quite awhile to transfer and I did have a few errors but all in all it worked. I had to use this feature when the Internal HD on my hopper 3 started grinding. I received the replacement and had to transfer in order to not lose all of my recordings. Another bit of info: if you have a hopper 3 (again, possibly others) you can backup all of your settings (including timers) to your remote on this screen also. Comes in handy when you replace a hopper. All I had to do was a restore from my remote and all of my timers were now on my replacement hopper. Hope this info helps.
 

Pepper

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I have a stack of old SATA drives, various brands, with sizes from 250GB to 1.5TB. Attached to my Hopper is a USB drive caddy.

Pretty much any SATA or IDE drive will work, you just need a USB interface of some sort with external power to plug it to.
 
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DishSubLA

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Apr 9, 2006
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DVR contents from major providers are designed NOT to do what you want: easily transfer recorded--COPYRIGHTED--content to any old peripheral or drive for easy storage and playback without encryption because the content owner will NOT permit that. So, MVPD's like Dish had to develop "sanctioned" ways of allowing COPYRIGHTED content to be moved or transferred that the content owners would specifically allow, which is in a very limited fashion that is deemed by the content owners as SECURE. This is why there is only ONE way to do this. However, the Dish solution is a really good one.

Further, the external HDD does NOT have to be a My Book nor a spefic brand 3.5" disk size (NOT the 2.5" for laptops or externals like the WD Passport line of drives (unless this has changed). Any major brand external HDD can be connected to a Dish DVR with external HDD capability with the follwing requirements:

*As mentioned above, stick with 3.5" "standard" size drives, not the smaller 2.5" for laptops or the WD Passport line of drives.

1. External powered HDDs ONLY. No HDD's that use USB for power.

2. Single drive units only: meaning none of those HDD's that are thick and have two seperate drives inside to provide for greater capacity, such as two 1TB drives that equal a total of 2TB.

3. USB 2.0: the HDD can have other ports, just as long as one of them is USB 2.0 because regardless of what other ports are on the Dish DVR, USB 2.0 is currenlty the only standard for Dish external HDD use (I belive USB 3.0 is active on the Hopper 3).

4. HDD's of no more than 2TB, if that is still the case. However, you can have as many external HDD's used for transfers as you like. So, you could have say, 6 seperate HDD's with various capacities. The HDD's are associated with your account, and will transfer and play back on ANY compatable DVR, such as another ViP or Hopper in another room.

Also, when you first connect your external HDD, the DVR will reformat the drive and any data on it is LOST. Further, once the DVR has formatted the HDD for external use, it can NOT be used for any other purpose such as connecting to your PC. However, the Dish formatted HDD can be repurosed for use with a PC again, but it requires a reformat and all recorded content will be lost. So, in other words, it is a ONE OR THE OTHER use for the HDD: traditional with PC, etc. OR as a Dish DVR storage device, NOT BOTH.

Good Luck.
Hey, I think you've misunderstood. The OP does not want to save his recordings to the cloud, he has a "My Cloud" product lind HDD from WD. You should exercise more care when reading these posts!
 

DishSubLA

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Apr 9, 2006
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Wow, thanks, DishSubLA for the rude clarification. I should have known better because I also own a My Cloud WD product. As to the OP's post: the My Cloud HDD has only a a Gigabit "ethernet" RJ45 port and Dish Hoppers require a USB connection for transferring recordings.

Any major, reputable brand of external HDD should work so long as it has its own power connection. You are not limited to WD products.
 

sigmund

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Jan 11, 2007
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2
Bumping an old thread just because I believe this will apply to what I have. I'm needing to backup my Hopper to an EHD. I bought a WD, AC Powered, My Cloud Home which I believed would work. However, upon plugging the EHD into the hopper, absolutely nothing happens. It does not appear to recognize that anything is connected at all. If I choose a random show and select "transfer to external hard drive," it tells me I do not have one connected. I have no idea how to format it on the hopper as I see nothing in the settings and the instructions that Dish provides makes it seem as though the reformat screen should load automatically upon plugging it in. Not sure what I'm doing wrong or if it's a matter of this device being incompatible. If so, I'm at a loss on what else will work.
 

JSheridan

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Bumping an old thread just because I believe this will apply to what I have. I'm needing to backup my Hopper to an EHD. I bought a WD, AC Powered, My Cloud Home which I believed would work. However, upon plugging the EHD into the hopper, absolutely nothing happens. It does not appear to recognize that anything is connected at all. If I choose a random show and select "transfer to external hard drive," it tells me I do not have one connected. I have no idea how to format it on the hopper as I see nothing in the settings and the instructions that Dish provides makes it seem as though the reformat screen should load automatically upon plugging it in. Not sure what I'm doing wrong or if it's a matter of this device being incompatible. If so, I'm at a loss on what else will work.

I don't know if that drive will work. Normally when you plug an EHD into a Hopper USB port the Hopper detects the drive and offers to format it with a pop up info box. After that it shows up under the DVR/Other Devices list.
 
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ChadT41

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Easiest way to transfer(if not wanting a separate EHD) is to grab a cat5 cable and do a Hopper Ron hopper transsfer.
 

Jim5506

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It looks like the WD MyCloud is a NAS device, it is attached to your network through an ethernet cable not a USB cable.

I don't think the Hopper can see it.

You need a standard, self-powered external drive.
 

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