I have been using my hopper to watch netflix for months. My internet connection tops out at 2.1mbps. About a week or so ago it would not load, said netflix not available, try again later, 1287. I called them today and she verified the internet was detected and she tested the speed. She told me because netflix requires 5mbps it will not work. I explained it has been working for months and the equipment has not changed, she repeated the 5mbps requirement. She told me she submitted a ticket for the engineers, and instructed me to call back in two weeks... The only thing we have done at about the same time it quit working is we watched a couple on demand shows through the dvr. I.e. watched shows that are listed after you watch a recorded episode. It was buffering a lot so we canceled... No netflix after that. Any ideas?