signed up last week. 1st appt techs showed up 2 hours into appt w/o all required equipment so had to reschedule. 2nd appt, no tech w/in the 5 hour window and no calls. 30 minutes after appt expired, they can't even get in touch w/ dispatch or the tech. I was excited to get dish network, but now i'm really bummed out I'm glad I didn't unhook my comcast cable boxes yet...i may be keeping them.