I posted this in the S&V forum I usually frequent, but I'm trying to see if other people are bothered by this. Is there anything we can do? Anyone hear rumors of updates for this? Read my post below and you'll see what I'm unhappy about.
I've had my HR10-250 HD DVR for a little over 2 years and I love it. It recently crapped out on me and I was excited to learn that I could upgrade to the new one for $19.95 and a 2 year contract w/ D* (as I've mentioned repeatedly this is not an issue to me). So they ship it out Friday morning and it arrives Saturday afternoon. EXCELLENT. I leave it alone until this evening during halftime of the Giants game and start setup. All good, mentions in the manual that I can record 3 SHOWS at once (2 on the separate tuners and one from OTA). Can't get this to work, but it mentions that it is possible. Sounds good, but we'll see. Anyway on to my actual issue w/ the new receiver...
1. You CANNOT pause one channel on tuner 1, switch to tuner 2...watch show, switch back to tuner 1 and pick up exactly where you left of. I repeat YOU CANNOT DO THIS!!! This was one of the greatest and most convenient things that I now have learned was part of Tivo, but not D* HD DVR's. My wife and I loved it. We would literally watch 2 shows at once. Watch show 1, pause at commercial, switch to show 2, pause at commercial, pick up show 1 at same point, wash, rinse, repeat. Once it hit the end of the time slot we would finish one show out then watch the last 10 minutes or so from the "list" of recorded shows. Excellent! During Football season this was THE BEST THING IN THE WORLD. I would never miss a minute of the Giants game (pause at commercial, switch to any close game/rival team/red zone/any game) switch back to the Giant game and not miss ANYTHING. NOW WHAT HAPPENS is you are UNABLE to even switch to the second tuner at any time. In order to do this you have to record whatever channel, then switch the channel (which is now on the other tuner). However, you do not have the ability to pause the show that is recording then come back to it at the same point. You can pause it, but once you switch channels the pause point is removed and the show continues. You would have to rewind to get to the same point.
2. on the new DVR the channel you are watching automatically has the last 90 minutes of the channel as long as you haven't changed the channel (which is nice). previously it was 30 minutes. on the new DVR it only does this on ONE tuner at a time. It does not occur on both tuners (as it did on the Tivo HD-DVR's).
According to the tech I was speaking with at D* my old Tivo HD-DVR will continue to get any current HD channel, but will not recognize any HD channels being sent from the new satellite. Which says to me that I will keep my "old" HD DVR and echoing one of our other members (forget who) you will have to pry that thing out of my cold dead fingers before I give it up. As it stands the "old" HD DVR is stuck in a reboot loop ("powering up" message, "few more minutes" message, back to "powering up", repeat). MatthewB has mentioned that reseting a couple times cleared it up. I plan to try this soon. Otherwise, who can I send my Tivo to to be fixed? I'll be contacting Tivo I guess...who services these things? D* says they don't, they'll just send out a replacement...
I also plan to send multiple emails to D* regarding this issue. They seriously need to update their code or have whomever makes these new DVR's update their code. I can't believe how annoyed I am about this. If I get my old Tivo working it will remain in my main system and the new one will be in the bedroom or something. UGH!!!
I've had my HR10-250 HD DVR for a little over 2 years and I love it. It recently crapped out on me and I was excited to learn that I could upgrade to the new one for $19.95 and a 2 year contract w/ D* (as I've mentioned repeatedly this is not an issue to me). So they ship it out Friday morning and it arrives Saturday afternoon. EXCELLENT. I leave it alone until this evening during halftime of the Giants game and start setup. All good, mentions in the manual that I can record 3 SHOWS at once (2 on the separate tuners and one from OTA). Can't get this to work, but it mentions that it is possible. Sounds good, but we'll see. Anyway on to my actual issue w/ the new receiver...
1. You CANNOT pause one channel on tuner 1, switch to tuner 2...watch show, switch back to tuner 1 and pick up exactly where you left of. I repeat YOU CANNOT DO THIS!!! This was one of the greatest and most convenient things that I now have learned was part of Tivo, but not D* HD DVR's. My wife and I loved it. We would literally watch 2 shows at once. Watch show 1, pause at commercial, switch to show 2, pause at commercial, pick up show 1 at same point, wash, rinse, repeat. Once it hit the end of the time slot we would finish one show out then watch the last 10 minutes or so from the "list" of recorded shows. Excellent! During Football season this was THE BEST THING IN THE WORLD. I would never miss a minute of the Giants game (pause at commercial, switch to any close game/rival team/red zone/any game) switch back to the Giant game and not miss ANYTHING. NOW WHAT HAPPENS is you are UNABLE to even switch to the second tuner at any time. In order to do this you have to record whatever channel, then switch the channel (which is now on the other tuner). However, you do not have the ability to pause the show that is recording then come back to it at the same point. You can pause it, but once you switch channels the pause point is removed and the show continues. You would have to rewind to get to the same point.
2. on the new DVR the channel you are watching automatically has the last 90 minutes of the channel as long as you haven't changed the channel (which is nice). previously it was 30 minutes. on the new DVR it only does this on ONE tuner at a time. It does not occur on both tuners (as it did on the Tivo HD-DVR's).
According to the tech I was speaking with at D* my old Tivo HD-DVR will continue to get any current HD channel, but will not recognize any HD channels being sent from the new satellite. Which says to me that I will keep my "old" HD DVR and echoing one of our other members (forget who) you will have to pry that thing out of my cold dead fingers before I give it up. As it stands the "old" HD DVR is stuck in a reboot loop ("powering up" message, "few more minutes" message, back to "powering up", repeat). MatthewB has mentioned that reseting a couple times cleared it up. I plan to try this soon. Otherwise, who can I send my Tivo to to be fixed? I'll be contacting Tivo I guess...who services these things? D* says they don't, they'll just send out a replacement...
I also plan to send multiple emails to D* regarding this issue. They seriously need to update their code or have whomever makes these new DVR's update their code. I can't believe how annoyed I am about this. If I get my old Tivo working it will remain in my main system and the new one will be in the bedroom or something. UGH!!!
