New DirecTV installation and Philips TV - remote control not working properly!

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highlanderfil

Member
May 7, 2009
12
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Los Angeles, CA
I just got the Philips 42PFL5704D/F7 TV and had DirecTV installed today. Here's the sequence of events so that maybe the culprit could be isolated.

1. TV received as I'm watching cable on my old CRT. Remote works fine.
2. TV installed and set up on a different surface from before (and older lacquered coffee table) and hooked up to the old cable box. Remote seems to work fine, but I only clicked a couple times.
3. I leave to look for a different table to put it on. Having found nothing, I return - TV works beautifully as a PC monitor but the cable box remote no longer works at all. Sometimes when I press the buttons in "Cable" mode, a light on the TV flashes, sometimes nothing happens.
4. DirecTV installed today. Remote only works half the time and that's only when pointed directly at the IR spot on the box. Again, a couple presses of buttons in the "DirecTV" mode result in light blinking on the TV as if its infrared receiver is picking it up instead.
5. I dig around and fortuitously find an IR receiver for an AverMedia TV tuner which I promptly stick into the DirecTV box's USB port. Voila, seems to be working at least 70% better.

So what could it be? The table? The TV? And what can I do to fix it aside from the IR extender which works OK, but still not 100% of the time?
 
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jdspencer

SatelliteGuys Pro
Oct 22, 2004
4,088
18
Binghamton, NY
You may be suffering from IR interference. This is when a second source of IR (possibly from another remote) is confusing the receiver.

Also, many devices will show that they have received an IR signal even though it isn't for that device.
 

Big Dawg 23

SatelliteGuys Pro
Oct 13, 2008
988
8
Northfield, MN
Which box did you get? If you received a HR22-100 change it to a RF receiver to see if that helps. If you didn't get that receiver look on the back of the remote for a FCC warning label this will indicate a RF remote and adjust the receiver accordingly.
 

highlanderfil

Member
May 7, 2009
12
0
Los Angeles, CA
Which box did you get? If you received a HR22-100 change it to a RF receiver to see if that helps. If you didn't get that receiver look on the back of the remote for a FCC warning label this will indicate a RF remote and adjust the receiver accordingly.
I am not sure which box it is, but from what I'm told, all HD DVRs are RF-capable, aren't they? There is an FCC sticker on the back of the remote, so I guess all I need now is an RF antenna?
 

1234567

SatelliteGuys Pro
Jan 12, 2009
205
0
usa
If you refer to the Directv manual it will help you set your remote to RF. Some TVs have a setting that detects room lighting that will interfere with the IR remote.
 

cedarwood

SatelliteGuys Family
Nov 23, 2006
39
0
Western North Carolina
LOL...remote(s)??? How many have you purchased over the years?

Which model did you buy and will it work with my PC as well?

NOt sure if they work with PC's or not. Over the years I have tried 5 or 6 universal that say they work with everything but do not. I have the Harmony 510 and to program I hooked into the internet typed in what i own and viola.............
 
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Moving - help me keep DirecTV

When will a new sat go up?

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