Having DirecTV installed tomorrow and just have a few questions. This is the first time I've ever had anything but Comcast (I'm 40 so that's been a while).
We're getting the Genie, one main unit and two mini units. I was reading a thread where the Genie was slow to respond to commands from the remote. From what I could gather there are two models of the main Genie unit, the HR34 and the HR44. A few people said the HR44 seemed to help. Is that a newer model? Is it in fact better? If so, can I specify to the installer that I want that model? If he doesn't have it with him can I ask him to come back with one or to have one shipped?
I'm probably more nervous than I should be about the switch. Two years just seems like a long time to commit to something I use so much without being able to try it first. Especially since I've never had any trouble with Comcast's product. Their customer service and the fact that I can no longer decipher what I'm paying for on my bill were the main reasons for the switch. With DirecTV I'll be saving $1,000 over two years and I'm also getting a $200 Costco GC for signing up through them.
I guess I have one more question about the install. I already have coax outlets where my TV's will be located.  I assume that means the installer won't have to drill any holes inside the house, except for maybe one from the dish into the house, is that correct? A couple of people I asked said their installers drilled a bunch of extra holes for some reason. Any other tips you can give me for installation would be appreciated.
Thanks in advance for the help!
We're getting the Genie, one main unit and two mini units. I was reading a thread where the Genie was slow to respond to commands from the remote. From what I could gather there are two models of the main Genie unit, the HR34 and the HR44. A few people said the HR44 seemed to help. Is that a newer model? Is it in fact better? If so, can I specify to the installer that I want that model? If he doesn't have it with him can I ask him to come back with one or to have one shipped?
I'm probably more nervous than I should be about the switch. Two years just seems like a long time to commit to something I use so much without being able to try it first. Especially since I've never had any trouble with Comcast's product. Their customer service and the fact that I can no longer decipher what I'm paying for on my bill were the main reasons for the switch. With DirecTV I'll be saving $1,000 over two years and I'm also getting a $200 Costco GC for signing up through them.
I guess I have one more question about the install. I already have coax outlets where my TV's will be located.  I assume that means the installer won't have to drill any holes inside the house, except for maybe one from the dish into the house, is that correct? A couple of people I asked said their installers drilled a bunch of extra holes for some reason. Any other tips you can give me for installation would be appreciated.
Thanks in advance for the help!