New Wireless Joey Info!!!

[Scherrman]

Here are the installation rules on the upcoming Wireless Joey. I thought you guys would be interested to see them.
View attachment Wireless Joey001.pdf

 

[bellevuecoug]

Thanks for the info. Would be really nice to get a price (I'm guessing $ 7) and, most importantly, a release date.

 

[Scherrman]

I was actually surprised to get this much info already before Team Summit.

 

[Ray C]

We do not have information at this time about pricing or the release date. Thanks.

Thanks for the info. Would be really nice to get a price (I'm guessing $ 7) and, most importantly, a release date.

 

[bellevuecoug]

We do not have information at this time about pricing or the release date. Thanks.

I think you do . . . . you just are not allowed to say . . .

 

[Bobby]

I think you do . . . . you just are not allowed to say . . .

You are out and out calling him a liar. Not nice. What Ray said was "We do not have any information" and I'm sure he meant what he said. Ray can't see anything the computer doesn't have in it, and if Dish hasn't sent out a news flash yet, very few know what is really going to happen.

 

[bellevuecoug]

You are out and out calling him a liar. Not nice. What Ray said was "We do not have any information" and I'm sure he meant what he said. Ray can't see anything the computer doesn't have in it, and if Dish hasn't sent out a news flash yet, very few know what is really going to happen.

Did you get your morning coffee? Are you Ray's mom? Relax. I was joking.

I'm sure Ray appreciates you playing defense on his behalf, however.

 

[KAB]

FYI, I had the same reaction as Bobby.

 

[cosmo_kramer]

A or even a at the end of the post would have made all the difference in the world...

 

[thomasjk]

Definitely came across as accusatory.

 

[Ray C]

If it's any consolation, I've heard a lot worse. But I did not view it as joking. No big deal.

 

[3HaloODST]

So... How about that new wireless Joey?

Back on topic... I wonder what the Access Point/Client switch is for?

Looks like in the new software update (supposedly rolling out today or thereabouts) will also show HICs in the Whole-Home menu.

 

[lucky86]

It's probably for future use.

 

[JM42]

Looks like in the new software update (supposedly rolling out today or thereabouts) will also show HICs in the Whole-Home menu.

It has always shown HICs.

 

[3HaloODST]

It has always shown HICs.

Doesn't here.

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[JM42]

Doesn't here.

Guess you have too much going on. My HIC has always shown, but I have a much simpler setup.

 

[3HaloODST]

Guess you have too much going on. My HIC has always shown, but I have a much simpler setup.

The HIC itself works fine but I have never seen the HIC in the whole-home menu. All I see is the other Hoppers and Joey. My HIC is in reverse though so instead of providing Internet to the Hoppers, the main Ethernet-connected Hopper provides Internet access to my NAS.

What is your current SW vesion? I'm on S342.

 

[lucky86]

I've seen it on a friend's whole home screen as well.

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[SomeDishGuy]

I think you do . . . . you just are not allowed to say . . .

Sorry if I'm beating a dead horse here, but I do believe Ray. You've got to realize, Dish is a huge company, there are people who have a job function of managing the information flow through the company. The reality is, agents who deal with the public are often given the information closest to the rollout. No benefit in educating early, as agents may forget info given to them a month early and then not accessed for a month. While we know that DIRT is pretty awesome, and they presumably do get some info a little early on things, it's likely not that different than a phone CSR.

The PDF handout is a heck of a lot more than I knew, I can tell you. If I don't know, something, I'd say so here. If I do, and can't say, I won't lie, I just wouldn't answer the question. And again, that PDF is more than I knew. I can understand that, retailers and tech are going to need to be trained, and their training is going to be more detailed than what a CSR gets about this.

 

[3HaloODST]

I've seen it on a friend's whole home screen as well.

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The only place I see the HIC is in the Counters screen.