Hi,
I just got DirecTV installed yesterday. Due to DirecTV's computers being down the installer could not activate my service until a couple hours after he left. Around lunch time everything came on and signal strengths are 90+.
However, I'm having a weird problem on the H21 box which is hooked to my Philips HDTV -- when I go to a channel which is not HD, I get no sound at all, just picture. This happens more than half the time. The HD channels, however, have sound every time. If I change from one SD channel to another, the sound stays gone. I have to keep changing back and forth between an HD and an SD channel until I get sound. Very annoying, obviously.
I'm hooked up using HDMI and have tried native resolution as well as locking it to a specific resolution. It happens both ways.
Is this a problem with the box, incompatibility between the box and my TV, or what? I've never hooked up anything HDMI to this set before, so I have nothing to compare it to.
I've installed the latest firmware for my TV, and the H21 says it is running version 0x4062.
If anyone has any ideas, I'd be happy to hear them. Thanks!
I just got DirecTV installed yesterday. Due to DirecTV's computers being down the installer could not activate my service until a couple hours after he left. Around lunch time everything came on and signal strengths are 90+.
However, I'm having a weird problem on the H21 box which is hooked to my Philips HDTV -- when I go to a channel which is not HD, I get no sound at all, just picture. This happens more than half the time. The HD channels, however, have sound every time. If I change from one SD channel to another, the sound stays gone. I have to keep changing back and forth between an HD and an SD channel until I get sound. Very annoying, obviously.
I'm hooked up using HDMI and have tried native resolution as well as locking it to a specific resolution. It happens both ways.
Is this a problem with the box, incompatibility between the box and my TV, or what? I've never hooked up anything HDMI to this set before, so I have nothing to compare it to.
I've installed the latest firmware for my TV, and the H21 says it is running version 0x4062.
If anyone has any ideas, I'd be happy to hear them. Thanks!