numbers cut off on top of h20

[rstokas]

Anyone else having the tops of their numbers 5 and 7 being cut off on the h20? I also notice this sometimes on program titles. Eg. the top of the M in March Madness will be cut off. Or the line on the top of the 5 will be very small.


small but annoying problem.

 

[charper1]

Have you ever had your display properly ISF calibrated? Sounds like an overscan issue.

 

[rstokas]

??

how do I do that?

 

[charper1]

http://www.imagingscience.com/

http://www.imagingscience.com/isf-trained.cfm

 

[rstokas]

thanks for your help but way over my head.

Should I just ask for a new receiver from directv? I should not have to pay anyone to fix this.

 

[charper1]

No, first you need to have the TV calibrated (this is not their responsibility). If your TV is the issue (calibration is always recommended for the best display) swapping receivers is not always the solution and also overscan is of no concern to your provider. If you are in a relatively decent sized town, just call a local HT shop and ask if they have (or have access to) a ISF tech. What is your zip, maybe I can help find one?

Also, if you TV has multiple connection types, such as HDMI, DVI, component, composite, they are not calibrated exactly the same. So you can try the alternate connections. If they all are off, heck, for free, you could swap if you get them to agree to it. Then if it still happens calibration is the key. I would still recommend this for the best presentation, because they adjust many things, not just overscan.

 

[talos4]

It's not an overscan problem, I have the same problem and my set was recently re-calibrated.

I've heard it's an issue with the box's software. I just ignore it, don't sweat it.

 

[stevesmall]

No, first you need to have the TV calibrated (this is not their responsibility). If your TV is the issue (calibration is always recommended for the best display) swapping receivers is not always the solution and also overscan is of no concern to your provider. If you are in a relatively decent sized town, just call a local HT shop and ask if they have (or have access to) a ISF tech. What is your zip, maybe I can help find one?

it is not a calibration issue, the box does this . i am told it is a software issue and will be corrected. who knows when !

 

[charper1]

Now we need a listing of the softwre #, 2 buds in the DFW area say they do not have this issue; and I will try to get them to send me their version if any listed, and if its different.

 

[rockaway1836]

You can try going in to the setup menu on the H-20. Then go to display. Then go to Centering and adjust.

 

[charper1]

Ahh, my buds didn't say anything about that feature, (I don't have an H20) Great post Rock