How much does Direct TV charge if we don't have a phone line connected to a receiver?
Most homes don't have landlines any longer. I haven't had a landline for years and my receivers are all in great working order.
I had a new installation completed last month - first time subscriber.
The installer wanted the HR21 hooked up to a phone line. I told him I had Vonage VOIP and the nearest phone jack was in the next room.
He said it was important to have the phone line connected for the first couple of weeks, but I could disconnect it after. I think he was implying that he would hear it from DTV if he left without it connected to a phone.
So I ran a long phone cord from the next room. Disconnected it last week.
When I told the installer that I thought the HD DVRs would connect via an internet connection so a phone line was not needed, he replied that he didn't know anything about that.
After he left, I hooked the HR21 to my router. No problems getting connected.
Say WHAT ????
I bet landlines are still active in at least 90 % of the country, just because many use cell phones as well, does not mean the are not in homes anymore.
Not around here, I would guess 60-70% are on a cell phone only. And I live in the boonies..
Installers get $5 per receiver extra that is hooked to a phone line. That is why it was important....You may think only 5 bucks ain't worth it, but if he has several installs a week and 2 or more receivers per install it adds up. Does the customer need it no, DTV just wants it for their stuff.
This may be redundant but is the phone line used at all for activation or is it all done by satellite for a HR21-200 receiver.
I get stuck at screen saying to call D* for activation and D* says they can no longer help. Signal strengths seem good.
To close on my probelm: I tuned and retuned the dish several times and got the best signal possible. I still had a few zeroes on 101 deg. and 119 degrees, a few 88%, but most were 95 -100%. I gave up and called a third party commercial installer with tech questions. They forwarded me back to D* who were no help. I finally went back to Costco and bought another HR21-200 since it was cheaper than a service call. The new unit started up immediately without any further tuning of the dish. Costco took back the bad unit without any questions. Thanks Costco!